الغرف جميلة والإطلالة زجاجية جميلة لكن يعيب الاطلالة انها نافذة بفتحة محدودة وليست شرفة الإفطار متواضع اجمل ما في الفندق في الاستقبال الاستاذة ميسم، متعاونة جدآ وذوق في التعامل اشكر الفندق على اختيارها
Overall, the hotel is good.
We faced an issue with the beds; although our booking was for three beds, the third bed was not provided at first, but the problem was eventually resolved.
The lighting in the rooms is very poor, which made it difficult to properly assess the cleanliness. As for the bathrooms, the surface cleanliness was acceptable, though we noticed a small spider web. However, deep cleaning needs improvement since there were signs of mold between the tiles.
The air conditioning was weak and took a long time before we could feel a noticeable drop in room temperature.
The best thing about this hotel is its location. Even though its old the hotel is well maintained & it is clean. Room’s size acceptable . Furniture old but clean, bedsheets, pillows and towels all clean.
I only stayed for one night so it was ok. Important to me it was a clean hotel & it’s location was fantastic!
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İş gereği 2 gece konakladım. Personel güler yüzlü,odalar geniş,kahvaltı iyi. Fiyat-Performans güzel. Konumuda Havalimanına 2 dk mesafede.Yine gelirsen hiç düşünmeden yine Kalırım…
Ailemle sehayat için burda konakladık .Hekim olarak önemli kriterlerimi karşıladı.(Temizlik,hijyen vs) En çok dikkatimi çeken ise otelin çalışanlarinin fazla ilgili olmasiydi.Tesekkurler.Memnun kalmalari icin dört döndüler.Ayrica bir aile oteli olmasi da avantajdi.Guvenli bir şekilde aile ile konaklanabilir.Kahvalti da ***et yeterli ve yerindeydi iyiydi.
It is a price - performance hotel, nice location and employees and also very nice breakfast.
とても良い
78件の口コミ
8.9/10
1泊あたり
IDR 1,429,679
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7.9/10
良い
MMs. TRAVELLERI was very very disappointed with the hotel. It is my second time, my first time I was extremely happy with everything and decided to book again , but this time I was completely annoyed. Unfortunately, I found the hotel in a very unpleasant situation but a big plus for its staff and their efficiency specially the reception guys . A big thank you to them.
Let us state the positive points, check in and out was quick and efficient. location is good. The employees are very attentive and efficient. Breakfast is great. Cleaning is done on daily basis. There is a spa and pool down but this time I didn’t use it so can’t say much. The view from the balcony is fabulous. The location of the hotel is excellent.
Now lets talk about the room. Everything is old and not maintained well. Bedsheets, bedcover, pillows and pillow cases all are old and all have spots on them. On my arrival my bedsheets, bedcover & pillows had different spots on them . I immediately called the receptionist and everything was changed. Ac doesn’t work well. The toilet flush is broken & doesn’t work well. The carpets are old . I can’t say anything about towels for I never use hotel’s towels.
I love this hotel but I was very disappointed with the situation that I saw when I stayed 4 days this time.
Overall its ok & passable.
ゲゲストI had a wonderful stay at Residence Inn Trabzon. The hotel is perfectly located with a cozy and welcoming atmosphere that made my visit to Trabzon even more enjoyable. What truly stood out was the outstanding hospitality of the staff. A special thank you to Ahmed for his constant support, attentiveness, and kindness throughout my stay. I also want to sincerely thank Lina, the manager, for her professionalism and warm attitude—she ensured everything was smooth and perfect.
Additionally, I want to give a shoutout to the evening shift receptionist (I wish I remembered her name) for her helpfulness and friendly demeanor. She was always welcoming and ready to assist with anything, making my evenings at the hotel even more pleasant.
If you’re visiting Trabzon and want a place where you’ll feel genuinely cared for, Residence Inn Trabzon is the perfect choice. Huge thanks again to Ahmed, Lina, and the entire team for making my stay so memorable!
ゲゲストOverall, the hotel is good.
We faced an issue with the beds; although our booking was for three beds, the third bed was not provided at first, but the problem was eventually resolved.
The lighting in the rooms is very poor, which made it difficult to properly assess the cleanliness. As for the bathrooms, the surface cleanliness was acceptable, though we noticed a small spider web. However, deep cleaning needs improvement since there were signs of mold between the tiles.
The air conditioning was weak and took a long time before we could feel a noticeable drop in room temperature.
JJean-ÉricGood ratio quality price
At 15-20 minutes by walking from the Meydan place
Near some restaurants and markets
There are 2 bus transport agencies very close
Clean
Good pressure of hot water
A good and very huge breakfast
There is a kettle and a fridge in the room
The staff is friendly
There could be some noise from outside on evening but it stops at night
ゲゲストThe room is quite clean. The housekeepers are helpful and courteous. However, the front office refused to cooperate with us when we brought to their attention that we booked a bigger room. We even evidenced it by showing them the details of the online booking. However, they kept gaslighting us and trying to make us believe that we were in a 22m2 room when it was clearly a 15m2 room. Don’t be in the hospitality sector if you don’t like to help your guests.