The Location is great,after exploring the city it good to have a calm place to rest.
the room is spacious, but the table besides the bed is very dusty and the water in the lavabo has stinky smell.The receptionist is not so nice.
C'est une excellente hotel. j'ai bien passé dans cet hotel. J'ai pris une chambre avec la douche privative, c'était trop bien . j'ai pas pris le petit déjeuner. Le personnel est très aimable
Mirroir dans le salle de bain pas pratique et manque de lumière pour ses toilettes.
Idem dans la chambre.
Télé se éteint tout les 10 minutes, c’est très énervant.
ゲゲストOutst!.anding experience in Lourdes - relates to very first day - my daughter & self walking towards sanctuary, and really looking forward to so much. I volunteer each year , but my daughter was never there before & at her suggestion we stayed in Ibis. Was v pleased with location for starters and we could go down steps & towards Grotto. However suddenly lady tapped me on shoulder to warn me that my bag open - back pack which I bought for trip. Immediately I knew - I would never leave a back pack open/ Panic set in quickly & I found all my walled, bank cards & mobile phone - so my good sense left me too & I just turned around and back to IBis. Up in my room I did not have a phone , but was too upset & just knew straight to police. With that - knock on door. It was Christophe from reception. He had got a call from a shop - St Joseph's under bridge entering San Michelle gates. My little holder with all my bank cards, details, my mobile, any cash also. So we quickly rushed down there to be handed my wallet & phone. They were such a sweet couple. Cash was taken but thank Our Lady the cards remained. I could not say enough about Christophe & Nathalie. They really cared & I did not need police. So I could only say IBIS staff were wonderful. People is the reason for going back to Lourdes and the bad ones drive everyone away. So I am voting for your staff on that account
XXinNous avons passé un bon séjour dans cet hôtel, malgré l'absence de lave-vaisselle dans notre appartement à la première nuitée. L'équipe était bien serviable et nous avait changé d'appartement pour les nuitées suivantes. Par contre je déconseille le petit déj, le prix est trop cher pour sa pauvre qualité.
ゲゲストPremiere Classe Tarbes - Bastillac
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Un immense merci à Sylvie, la réceptionniste de l’hôtel Première Classe Tarbes, pour son accueil chaleureux, sa gentillesse et son professionnalisme. J'avais réservé une chambre simple, mais elle a eu la délicatesse et la générosité de m’installer gracieusement dans une chambre plus spacieuse. Un geste qui m’a vraiment touché. Ce genre d’attention est rare et mérite d’être souligné. Je rajouterai que les chambres sont en très mauvais état , draps déchirés dans ma chambre.Toutefois ce n'est pas la faute du staff... A suive.
ゲゲストWe did not receive advice that the the hotel cannot be accessed by car, so Satnav is not helpful. It was almost 9pm when we left the airport 11minutes away by car, but we did not arrive until 90 minutes, within the traffic-free old city. Phone calls to the hotel (separate phones, several occasions) connected us to a Tesla Charging number(we had a VW hire car|) or an Agent Immobilier. By asking local people on the street and in a restaurant, we eventually arrived at a secure hotel carpark with electronic code access, a young man appeared as he was locking up for the night. He told us we were lucky to find him there. We parked and were transported by him via a circuitous and improbable route through the fortifications. Why were we not given directions to this car park and why was this system not explained to us? Diabolical!