The room was disappointing. We booked a small double, but were given an accessible room instead. The sink was tiny and low down for wheelchair access, but uncomfortable for a 6ft 2 in male! No window so felt a bit claustrophobic. Only 1 coffee sachet between 2 of us. Seemed like the roomwas an after thought. We have stayed here many times and this was the worst room we have had.
Bar and breakfast was fine though.
Friendly staff, decent breakfast, allows us to park front of hotel for loading and unloading.
Some of the pools are closed due to out of service though.
After an excuisite stay at the Stuart hotel over the Easter weekend I thoroughly enjoyed my time In the heart of timeless sophistication which lies an oasis designed for the discerning individual -- I Immersed myself in an exclusive stay that redefines grace and grandeur, complemented by a gastronomic experience that elevates continental flare to an art form — fresh, delicate, and unforgettable moments that has inspired me to book another visit in the near future.
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Needed convenient stopping point from Surrey to Chestefield, one night, for a funeral. Location ideal. Despite proximity to M1 itself, road noise was not excessive. Receptionist was really welcoming; gave me a choccie bar and bottle of water. You can stroll to the services for Mcdonald's or Costa - and WH Smith etc, (if open). . The overall decor is a bit 'tired' but everything was clean, bed fresh, coffee/tea facilities. Would have preferred the radio to be fitted by the bedside not table across the room (!). Freeview TV quite adequate for one night........ Bedroom was huge (guess it would double up as a family room at times) - and possibly I could have taken my dog with me, in which case the extra space was great.
For functionality cannot fault.
ゲゲストThe room was disappointing. We booked a small double, but were given an accessible room instead. The sink was tiny and low down for wheelchair access, but uncomfortable for a 6ft 2 in male! No window so felt a bit claustrophobic. Only 1 coffee sachet between 2 of us. Seemed like the roomwas an after thought. We have stayed here many times and this was the worst room we have had.
Bar and breakfast was fine though.
ゲゲストWe stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
ゲゲストFriendly staff, decent breakfast, allows us to park front of hotel for loading and unloading.
Some of the pools are closed due to out of service though.
ゲゲストNeeded convenient stopping point from Surrey to Chestefield, one night, for a funeral. Location ideal. Despite proximity to M1 itself, road noise was not excessive. Receptionist was really welcoming; gave me a choccie bar and bottle of water. You can stroll to the services for Mcdonald's or Costa - and WH Smith etc, (if open). . The overall decor is a bit 'tired' but everything was clean, bed fresh, coffee/tea facilities. Would have preferred the radio to be fitted by the bedside not table across the room (!). Freeview TV quite adequate for one night........ Bedroom was huge (guess it would double up as a family room at times) - and possibly I could have taken my dog with me, in which case the extra space was great.
For functionality cannot fault.
ゲゲストStayed for two nights in this beautiful country hotel. A very warm welcome on arrival and then shown to a beautiful large room, The Kedleston. It had everything you could wish for and a very comfortable bed. I was staying to visit relatives nearby but it would make an excellent base for exploring the area. Kedleston Hall, National Trust is on the doorstep and a must to visit. Breakfast was freshly cooked and delicious, I didn’t eat in the evenings but the menu looked really good and if breakfast was anything to go on it will be fabulous. I will definitely return to stay and also take my family to the restaurant. Thank you to all your excellent staff for a very enjoyable stay.
ゲゲストThe hotel itself was very nice. The room was large and comfortable (maybe too warm at times). The room facilities and freebies and bathroom was very nice and felt quite luxury. The hotel is in a natural and beautiful area where you can go hiking around it on trail, and there is a pub next door. The breakfast was lovely with varied choice. The restaurant for dinner was expensive but served great food. Parking wasnt much of an issue which made things easier. All in all a great experience, and the value for money was brilliant. My only downside was that its difficult to travel anywhere without a car from the hotel. No complaints otherwise.