”Had a wonderful stay at the hotel! The location was perfect for sightseeing, with the train station just a short walk away. The room was spotless and comfortable, and the free breakfast buffet had a great variety of options. The staff were all incredibly friendly and made us feel right at home. I highly recommend it and will definitely return!”
I requested a quiet room , which when I arrived was happy to see I was on the 5th floor . After the event I attended I came back to my room and was very upset to be met by very loud music blaring into the room from outside , this continued all night and stopped at 5am . I managed 1hours sleep , I was mortified . This ruined my experience.
Angela was a star.
I arrived at reception under the weather with man flu.
Angela on reception very kindly got me some natural cold remedies, organised my room and an extra duvet for me.
It did the trick for me.
Angela makes a good hotel a great hotel.
It was a truly magical stay. The bed, the bathroom, Breakfast and everything was amazing. I was so tempted to stay another night but I couldn’t. The man at the front desk I cannot remember his name was very helpful, the ladies at breakfast were very polite and helpful as well. I will be coming back when I stay in Leeds
Lovely stay at your hotel, the only negative was the quality of the warm breakfast items bacon was terrible really badly over cooked or pre cooked along time ago. Not sure what mushrooms was cooked in but a horrible after taste. Eggs also looked like been cooked along time. But all cold items were lovely and staff very good.
Stayed in twin room on second floor. Check in was easy, staff really friendly and service excellent. Room was lovely. Comfortable and quiet. Good facilities and shower was fantastic. No hot buffet breakfast, but you ordered from a menu. Portions small but very tasty. There was a cold continental style buffet. The young lady who served us both mornings was delightful. Nothing too much trouble. Wish I had taken her name to name drop her specifically on this review! Location was excellent. Around 5 mins walk from the station and 2 mins walk to all the shops, restaurants and bars etc. When checking out at 11, the hotel allowed us to keep our bags there until 6pm as our train wasn't until early evening. Saved us a bad back carrying them around! All in all, excellent stay and would be my first choice hotel if / when we return to Leeds.
The hotel is located at the city center with close proximity to almost everywhere. The room is spacious with great city view and a huge shout out to the member of staff for their professional but warm service. Highly recommend this hotel if you want to enjoy the city vibe in Leeds!
ゲゲストI mean it is one of the best experience in the city of leeds for at least 3 days, it god some approval serivce, although the hotel is rennovating, but it still one of the shortstay if younlive inside the CBD.
LLadyMarahGreat location,very quiet peaceful area beautiful room and very clean I lived it . But my stay would have been better if everything had gone smoothly I Just had a problem with the hotel asking for a deposit and not accepting cash for it , I do understand policies are different but after a 12hour flight plus 3 hour train ride all I needed was to get my room and rest but I had to sit for over 20 plus minutes trying to figure out what to do with my situation.I suggest they should be more accommodating and attentive to different situations and customers circumstances rather than just saying we don’t accept this and not willing to find a solution to help. Later on after about 30 minutes or so a very nice friendly manager came to my rescue and found a solution .which could have been done in the first place than having a customer wait for long because someone else is not willing to budge and understand a situation and find a solution.
AAlex Cheung HMThe hotel is located at the city center with close proximity to almost everywhere. The room is spacious with great city view and a huge shout out to the member of staff for their professional but warm service. Highly recommend this hotel if you want to enjoy the city vibe in Leeds!
ゲゲストThis is a really nice hotel and one that i visit frequently with my partner. The staff are friendly, the rooms have everything you’ll need and the lovation is perfect with shops next to it
ゲゲストAngela was a star.
I arrived at reception under the weather with man flu.
Angela on reception very kindly got me some natural cold remedies, organised my room and an extra duvet for me.
It did the trick for me.
Angela makes a good hotel a great hotel.