投稿日:2025年11月25日
ゲスト
فندق اكثر من رائع وخصوصا رجل الامن الذي على الباب وموظف الاستقبال أيهم كلهم ذو اخلاق عاليه جدا جدا ...نتمنى لهم التقدم دائما
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最低料金(1泊):MYR 505
投稿日:2025年6月9日|Premium Guest Room, 1 King, Sea View, Balcony
ゲストWe had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com.
After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me.
After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com.
Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking!
Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE!
I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!
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最低料金(1泊):MYR 982
投稿日:2025年9月5日
World Solo Traveler
Everything was good and ok except that when I arrived to the hotel around 10:00 pm no body was there I had to go next door to the pharmacy to ask if the reception was open or if I had to call someone to check in , the pharmacy employee had to go inside the hotels office to find someone after 15 minutes someone came in
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最低料金(1泊):MYR 271
投稿日:2026年1月7日
Igor Per
Kempinski Aqaba is a good hotel, but my daughter was vomiting the entire night after eating at their Lebanese restaurant — they clearly messed with the food there.
Let’s be honest: yes, this is probably the best hotel in Jordan outside Amman. Good location, sea access, solid building. That’s the baseline.
Now the reality.
After dinner at the Lebanese restaurant, our daughter got severe food poisoning. She ate a very basic kebab — nothing exotic — and was vomiting all night. This strongly suggests old or reheated food. For a hotel of this level, this is unacceptable. Whatever they are doing in that kitchen, it is not safe. Avoid this restaurant.
Service overall is weak and poorly trained, with one clear exception:
a woman at reception in a red suit. Professional, organized, calm, and efficient. She arranged our diving perfectly within two hours, last minute, everything flawless. Unfortunately, she seems to be the only person in the hotel who actually understands hospitality. One professional cannot compensate for an entire untrained team.
Breakfast is chaotic and uncomfortable.
Long lines for eggs (15 minutes), long waits for simple tea, small selection, many staff, very little efficiency.
The gym is a joke: tiny, badly equipped, and absurdly located above the lobby, so any noise is immediately heard downstairs. Proper training is basically impossible.
Bottom line:
Yes, Kempinski is the best option here.
And yet we got food poisoning, weak service, and poor design decisions.
If this is the best, the bar in Aqaba is extremely low.
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最低料金(1泊):MYR 882
投稿日:2026年2月25日
ゲスト
シャワー、トイレ、エアコン、冷蔵庫、ケトル、水、コーヒーが完備されており、素晴らしい滞在となりました。紅茶も用意されています。敷地はよく整備されています。夜には、共用テントに集まって生演奏を聴くことができます。紅茶と無料の水タバコが提供され、その後は夕食に出かけます。ジープとラクダのツアーもあります。
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最低料金(1泊):MYR 113
投稿日:2025年4月30日
ゲスト
كل شيء على مايرام ولكن واجهة مشكلة بعدم توفير المتطلبات مثلا تواصلت الصباح مع موظف الاستقبال وطلبت تنظيف الغرفة وتبديل الحذاء (تم التنظيف لكن لم يتم توفير الحذاء)
في المساء طلبت توفير الحذاء واجاب الموظف ((حالا)) ولم يتم توفير طلبي
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最低料金(1泊):MYR 1,006
投稿日:2025年1月29日
Dafetahi
Our stay at Shaheen Camp was an incredible experience, even though we were transferred to Hasan Zawaideh Camp due to the low season. Since the camps are next to each other, and likely have the same owners, the transition was seamless, and we were warmly welcomed upon arrival.
From the moment we arrived, the hospitality was exceptional. The staff made sure we felt at home, offering delicious tea, traditional dance, and live music, creating a truly immersive Bedouin experience. The variety of tours and activities they provided allowed us to explore the breathtaking landscapes of Wadi Rum in an unforgettable way.
The food was outstanding—authentic, flavorful, and beautifully prepared. Every meal felt like a special occasion, adding to the magic of our stay.
The only minor point for improvement was the bed setup, as it was made up of two single beds combined, but honestly, this was such a small detail compared to the overall incredible experience we had.
If you’re looking for a welcoming, authentic, and memorable stay in Wadi Rum, I highly recommend Shaheen and Hasan Zawaideh Camp. I would gladly return for another unforgettable adventure!
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最低料金(1泊):MYR 164
投稿日:2024年2月5日
Donovan_l
We really enjoyed our stay at UFO Luxotel. One thing to note is that the hotel is not within the Wadi Rum protected area, so it is about 5 minutes drive to the main gate. The hotel does have some partnership with the local bedouins who can take you on a desert or camel tour, but it is better to liaise with the local bedouin on your own. The bubble tents are really nice, made of plastic, comes with a standing shower, washbasin and a comfortable bed. There is air conditioning inside the tent. Outside the tent, there is a hammock and some chairs. At night, the weather in the desert can get quite cold so we enjoyed the special fur blanket provided in the room. There was a stargazing photography course but we did not sign up for it. The food was absolutely delicious, from the dinner with local dishes and underground baked lamb, to the breakfast buffet. Since our tent was quite far from the entrance, there was a buggy to send us to our room. But on the day of the checkout, after calling reception, the buggy took a bit longer than expected. Overall we enjoyed our stay in the desert in these luxury tents, and the price was affordable.
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最低料金(1泊):MYR 647
投稿日:2026年4月9日
ゲスト
女性として一人旅をしていたので、現状を踏まえて少し緊張していましたが、この経験が私の視点を完全に変えました。迎えに来た瞬間から最終降車まで、すべてがプロフェッショナルでケアされ、旅全体を通して本当に安全でよく世話をされたと感じました。
ジープツアーは絶対に素晴らしかったです!ドライバーは熟練していてフレンドリーで、冒険全体をエキサイティングで快適にしました。彼らはこの地域をとてもよく知っていて、常に安全を優先しながら最高の景色を体験できるようにしました。
部屋の滞在は私の期待を超えました。清潔で快適で、暖かく居心地の良い雰囲気で、長い一日の後にリラックスできます。細部まで、ゲストの快適さをどれだけ気にしているかがわかります。
最も際立ったのは、人の優しさとおもてなしでした。誰もが非常に尊敬され、親切で、誠実に思いやりがありました。一人の女性旅行者として、それは私にとってすべてを意味しました。
特に安全で楽しく思い出に残る旅行を探している一人旅の方に、この体験を強くお勧めします。
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最低料金(1泊):MYR 37
投稿日:2026年2月18日
ゲスト
Spending a night in the heart of Wadi Rum at Wild Oryx Bubbles Camp was truly unforgettable. The sky was blanketed with countless stars, a breathtaking sight. From my room I could catch glimpses through the window, but I found myself stepping outside again and again just to take it all in. The camp’s location, far away from the town and completely free of artificial light, makes it one of the best places to experience the desert night sky. If you want to witness stars dripping across the heavens, this is the spot I’d strongly recommend.
The owner, Eid, was exceptionally kind and welcoming—he greeted me as though we had known each other for years. His nephew led us on a jeep tour, which turned out to be another highlight of the stay. That adventure, combined with the hospitality and the magical desert atmosphere, created memories I will never forget.
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最低料金(1泊):MYR 704