First time try out. Lobby is nice and cosy except personally I don’t like the room. Soundproofing of the door is terrible and the theme colour of the room I don’t really like it. It doesn’t give out a very good vibes. Gym room located not a good location and it close super early around 8pm??? I didn’t took picture of the room cos I just want to faster get over for 1 night and check out. I won’t be back.
P/s I read from review hair dryer is Dyson brand. It is not. Is just normal China brand. Quality is okay as most things are made in China.
We stayed here 8 years ago, when the hotel was formerly named The Shyuen. AC Marriot really takes it to the next level, when contemporary and modern meets as one. I am going to rate it based on the category:
Room (5/5)
The room size is neat, not too big, not too small. Comfortable for our little family.
Hotel Lobby (4/5)
Feeling relaxed and contented. It's just a bit awkward when there are too many stairs to go up and down a lot. Maybe.
Facilities (3/5)
The pool was great. The gym was also good. Loved the site of the penthouse and pavilion with the decorating landscape of the garden wedding theme. Some of the facilities are also not yet open due to being under construction.
Parking (4/5)
It can be quite challenging, especially reaching the turning ramp to the basement level.
Hospitality (3/5)
There are pros and cons here. Praised to Ms. Jagjeet for attending us throughout the pre checkin process. I called her to confirm and request the two rooms to be side by side, and also got windows. She briefed us smoothly.
Only that time when we reached the hotel for checked in. Ms Yi Ying attended us at the counter. She said the deposit amounted to RM400 to be paid by card and continued saying the deposit would be returned directly after checking out the hotel. But after checking out, they say they would have to wait for 7 to 14 days period. We called the manager and they said to comeback to us soon.
My 27th married anniversary Ipoh staycation. Booking a night after holiday from Pahang. Ipoh Bali Hotel is amazing experience for me. I hardly sleep at hotel bed but in this Ipoh Bali I have no doubt to sleep and I have try my bathtub spa and massage before check out. The room can’t find any dirty spot. Very clean and cooling without on air cond too. Very recommended for honeymoon or married anniversary stay. Try to avoid bring kids🔞. Cause you will spoil the calm environment 💝 the hotel only have 12room from villa convert to hotel. So you need to book early for nice room with koi fish pond. I only stay a night at Ipoh so we didn’t go much place cause raining day. We only go Tasik Cermin and buying some souvenirs at Panglima Lane. We decided to stay at hotel for truly enjoy the facility. Very nice hotel definitely will come back again.
JJaniceDoThe Onsen suites without Onsen . We are here for the hot spring but the water are so cold , the room is ok but water pressure is very weak for shower
ゲゲストFor the price, I think it is a reasonable option. However objectively:
1. The air-cons don't work well - one of them was leaking. The staff was helpful in sending contractor to fix while we were out but due to miscommunication (because we have connecting rooms) the ”fix” was made to the air-con that wasn't leaking as badly as the one we complained about. To be fair they offered to swap rooms but we are a family of 5 and it was a hassle to repack and move so we declined.
2. The hot water was very good despite some reviews. However the shower head in one of the rooms were such that they don't stay put so occasional splashes happened.
3. One of the rooms wasn't cleaned (we have connecting room) - the ”make my room” card wasn't available in one of the room so we hung on just 1 of the room and left the connecting door open, thinking that the cleaners would clean both. They only cleaned 1. I guess we could have outright told reception instead of assuming that the cleaners will clean both rooms since we left the connecting door open.
4. I paid for extra bed - but the bedsheet was dusty - they changed it (or at least vacuumed it) after the first night.
5. The beds were quite comfortable, they offered free bottled water and coffee sachets, tv worked, fridges worked, rooms were decent sized, wifi was ok - ample street parking, the lights were ok but one of the rooms had stark white lights instead of the warmer ones. Location was good, just off the highway and across the eateries in Bercham.
6. The staff were helpful and friendly. Despite the complaints they texted me and constantly called to check if we needed towels (because one of the room weren't cleaned) and they asked twice if we wanted to change rooms (we didn't because of reason stated above).
7. Suggestion - build a small ramp to go up to the hotel from the road if possible. It will be helpful for luggage and older folks / wheelchairs etc.
All in all, it was a decent stay. Price was competitive but cleanliness could be better - and air-con/shower heads can be better maintained.
ゲゲストFirst time try out. Lobby is nice and cosy except personally I don’t like the room. Soundproofing of the door is terrible and the theme colour of the room I don’t really like it. It doesn’t give out a very good vibes. Gym room located not a good location and it close super early around 8pm??? I didn’t took picture of the room cos I just want to faster get over for 1 night and check out. I won’t be back.
P/s I read from review hair dryer is Dyson brand. It is not. Is just normal China brand. Quality is okay as most things are made in China.