Pico restaurant the service was just horrible. They served spoiled coleslaw,
we waited too long for everything, starting from ordering til getting our bill. We ended up leaving the restaurant without paying. They are understaffed and the waiters we're not properly trained. Scrambled eggs in the buffet smells like wet rug. If you order medium rare tenderloin they will give you well done. We tried to complain but the manager was just hard to talk to and they were not sincere to fix the problem or even make up for their mistakes.
We always had a great time staying at this hotel, but the location is far from downtown. I hope next year they will fix the hot water in the shower and provide mosquito repellent in the room. I also hope the construction by the pool will be completed next year, and that there are no windows in the new building they are constructing, as it would be intrusive if someone could watch you swimming in a swimsuit. Overall, it was a good stay. The staff at Queen Margarete are nice.