We had an outstanding stay at The Fellows House Cambridge, Curio Collection by Hilton,
made even more memorable by the excellent service from Nish. From the moment we arrived, Nish went above and beyond to ensure everything was seamless and comfortable. Her professionalism, attention to detail, and warm hospitality truly stood out and elevated my experience. It’s rare to come across someone who takes such genuine care of guests, and Nish’s dedication made me feel valued and well looked after throughout my stay.
I highly recommend this hotel, not only for its great facilities but especially for the exceptional service provided by Nish. We’ll definitely return!
The family room was quite big with good air-conditioning and shower pressure but had no fridge. There was a decently sized swimming pool and the saunas were excellent especially the steam room which was hot and wet enough. For dinner, the starters were very good with various choices; unfortunately the steak of £37 was totally over-priced and over-rated. The breakfast was fair and didn’t have hot chocolate/chocolate milk.
The Hotel was clean and helpful - although many staff seemed a little less that informed - the rooms were clean but cold at night turning the heating up didn’t help - the amenities over Christmas and new year were not as advertised- and the restaurant closed over this period so bar meals on laps were the best they could offer except breakfast which was good. Food other than breakfast was a poor selection little to offer for children or someone with diabetes so we had to eat out a lot despite being pre charged for meals.
The swimming was good but times advertised were not adhered to and no one knew times - and the rules very varied.
Once in the pool it was clean and warm.
Overall on our 2nd visit - first was better I think perhaps Christmas period is not a family period in which to spend time here.
ゲゲストWe had an outstanding stay at The Fellows House Cambridge, Curio Collection by Hilton,
made even more memorable by the excellent service from Nish. From the moment we arrived, Nish went above and beyond to ensure everything was seamless and comfortable. Her professionalism, attention to detail, and warm hospitality truly stood out and elevated my experience. It’s rare to come across someone who takes such genuine care of guests, and Nish’s dedication made me feel valued and well looked after throughout my stay.
I highly recommend this hotel, not only for its great facilities but especially for the exceptional service provided by Nish. We’ll definitely return!
ゲゲストThe Hotel was clean and helpful - although many staff seemed a little less that informed - the rooms were clean but cold at night turning the heating up didn’t help - the amenities over Christmas and new year were not as advertised- and the restaurant closed over this period so bar meals on laps were the best they could offer except breakfast which was good. Food other than breakfast was a poor selection little to offer for children or someone with diabetes so we had to eat out a lot despite being pre charged for meals.
The swimming was good but times advertised were not adhered to and no one knew times - and the rules very varied.
Once in the pool it was clean and warm.
Overall on our 2nd visit - first was better I think perhaps Christmas period is not a family period in which to spend time here.
SSkyeDinnerThe family room was quite big with good air-conditioning and shower pressure but had no fridge. There was a decently sized swimming pool and the saunas were excellent especially the steam room which was hot and wet enough. For dinner, the starters were very good with various choices; unfortunately the steak of £37 was totally over-priced and over-rated. The breakfast was fair and didn’t have hot chocolate/chocolate milk.