I have stayed in this hotel a few times now, and every time the receptionist Izabella has been both helpful and friendly in every transaction whether it be by telephone or in person at the desk. In an industry where this is pretty rare her consistency should be noted and is an asset to her company. The hotel itself is good. No complaints.
The family room was quite big with good air-conditioning and shower pressure but had no fridge. There was a decently sized swimming pool and the saunas were excellent especially the steam room which was hot and wet enough. For dinner, the starters were very good with various choices; unfortunately the steak of £37 was totally over-priced and over-rated. The breakfast was fair and didn’t have hot chocolate/chocolate milk.
I recently stayed at this hotel and unfortunately had a disappointing experience. The room had no heating, so it became quite cold during the night and was uncomfortable to sleep in. I requested a portable heater, but it took over an hour for one to be brought to the room. While the staff eventually helped, the long wait and lack of heating made the stay much less comfortable than expected.
Good place to get away for some peace and quiet and nice walks around the area.
The food is not bad I have had worse at hotels before.
Staff are friendly . Rooms were clean and stylish.
We Enjoyed our stay . Thanks The Al-jalabys