Stayed in a king-size double room. Very clean and modern with luxurious bathroom. Food was very good with reasonable choice. Arranged for breakfast in bed on final morning and it arrived on time and very well presented. Pool and spa was excellent and the evening entertainment (singer) was very good on both evenings we stayed. Perfect location and facilities.
Lovely stay at the hotel , amenities were perfect for what we were looking for.
Ok some parts could do with an update but generally was very nice and would stay here again .
Great hotel for visitng chester. Loads of room. Really comfy superking bed. Nice food. Nothing really not to like. Got a cookie at reception..... hit the spot
Comfy bed and great shower - all that we need after a full day of getting drenched in The Great British Rain. Breakfast was superb and filled us up for the day. We only stayed one night but we really liked it.
**Hotel Review: Crewe Hall Hotel and Spa, Cheshire**
As a solo traveler with my beloved sausage dog, Stanley, I recently had the opportunity to stay at Crewe Hall Hotel and Spa for one night. Here’s my experience:
**Location:**
The location of the hotel is absolutely excellent. Nestled in beautiful grounds, it provides a serene backdrop for relaxation and exploration. The picturesque setting truly enhances the overall experience.
**Arrival and Service:**
Unfortunately, my arrival experience was somewhat disappointing. The service upon check-in felt slow and not particularly welcoming. There was no offer of assistance with my luggage or guidance on where I could take Stanley, which left me feeling a bit lost. I expected a more hospitable reception, especially given the hotel’s reputation.
**Room Quality:**
On a positive note, the room was clean and well-appointed, featuring a lovely spacious bathroom that included a plush robe and complimentary toiletries such as shampoo and soap. I appreciated the mini bar, which had complimentary water, adding a nice touch to my stay.
**Room Service:**
One downside was the room service hours, which ended at 10 PM. I arrived at 8:15 PM and was informed of this limitation, which felt a bit early for a hotel of this caliber. It would have been nice to have more flexible dining options during my stay.
**Dining:**
The hotel itself is stunning, and the grounds are a joy to explore. I had breakfast at the brasserie restaurant, where the attentive staff made a significant difference. The breakfast was wonderful, with a variety of delicious options that set a positive tone for my day.
**Overall Impression:**
While my stay had its ups and downs, the beautiful setting and the quality of the accommodations were highlights. I hope that the service experience can be improved for future guests, as that would truly elevate the stay. I would consider returning, especially for the lovely grounds and excellent breakfast, but I would hope for a more welcoming atmosphere next time.
Don't put your room keycard near your phone as it deactivated the access to my room almost every nt.
Other guests had the same issue and it's a long walk back to reception especially with disabilities and tired from sightseeing and you get to your room and you can't get in
Restaurant good
Staff helpful
It's got a pool and gym which I didn't get to use
Lovely pool and spa facilities, and great customer service as they extended the pool times for us as we were running late. Gorgeous grounds and views during breakfast too!
ゲゲストI took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday.
The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now.
The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food.
Breakfast in the morning self service again pleanty to choose from and again tasty with great choice.
It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there
ゲゲストThe hotel itself was very clean and lovely. The staff were very pleasant and helpful.
The only problem we had was that the pillows were hard and uncomfortable, and the 1st night, was difficult to sleep, but the receptionist managed to get us some softer ones, which were a little bit better.
BBeccy’s travels**Hotel Review: Crewe Hall Hotel and Spa, Cheshire**
As a solo traveler with my beloved sausage dog, Stanley, I recently had the opportunity to stay at Crewe Hall Hotel and Spa for one night. Here’s my experience:
**Location:**
The location of the hotel is absolutely excellent. Nestled in beautiful grounds, it provides a serene backdrop for relaxation and exploration. The picturesque setting truly enhances the overall experience.
**Arrival and Service:**
Unfortunately, my arrival experience was somewhat disappointing. The service upon check-in felt slow and not particularly welcoming. There was no offer of assistance with my luggage or guidance on where I could take Stanley, which left me feeling a bit lost. I expected a more hospitable reception, especially given the hotel’s reputation.
**Room Quality:**
On a positive note, the room was clean and well-appointed, featuring a lovely spacious bathroom that included a plush robe and complimentary toiletries such as shampoo and soap. I appreciated the mini bar, which had complimentary water, adding a nice touch to my stay.
**Room Service:**
One downside was the room service hours, which ended at 10 PM. I arrived at 8:15 PM and was informed of this limitation, which felt a bit early for a hotel of this caliber. It would have been nice to have more flexible dining options during my stay.
**Dining:**
The hotel itself is stunning, and the grounds are a joy to explore. I had breakfast at the brasserie restaurant, where the attentive staff made a significant difference. The breakfast was wonderful, with a variety of delicious options that set a positive tone for my day.
**Overall Impression:**
While my stay had its ups and downs, the beautiful setting and the quality of the accommodations were highlights. I hope that the service experience can be improved for future guests, as that would truly elevate the stay. I would consider returning, especially for the lovely grounds and excellent breakfast, but I would hope for a more welcoming atmosphere next time.
KKarenDon't put your room keycard near your phone as it deactivated the access to my room almost every nt.
Other guests had the same issue and it's a long walk back to reception especially with disabilities and tired from sightseeing and you get to your room and you can't get in
Restaurant good
Staff helpful
It's got a pool and gym which I didn't get to use
LLukasz M.Good location. Really nice hotel. Self check in available. Swimming pool was great.
Breakfast was bit disappointing for this sort of hotel. Just basic English breakfast. No option of fresh vegetables and cheese.
ゲゲストThe hotel is in a great location near to the city centre. Rooms are spacious and beds comfortable, and staff are helpful.
Two points: firstly, the picture of the pool is very misleading as it is very small (not as it appears). Secondly, the ambience of the bar area is spoiled by multiple television screens - which guests cannt get away from. While we were there nobody other than staff was looking at the televisions and more atmosphere would be gained by getting rid of some, if not all of them!
SSubbu ValliappanComfy bed and great shower - all that we need after a full day of getting drenched in The Great British Rain. Breakfast was superb and filled us up for the day. We only stayed one night but we really liked it.