**Hotel Review: Crewe Hall Hotel and Spa, Cheshire**
As a solo traveler with my beloved sausage dog, Stanley, I recently had the opportunity to stay at Crewe Hall Hotel and Spa for one night. Here’s my experience:
**Location:**
The location of the hotel is absolutely excellent. Nestled in beautiful grounds, it provides a serene backdrop for relaxation and exploration. The picturesque setting truly enhances the overall experience.
**Arrival and Service:**
Unfortunately, my arrival experience was somewhat disappointing. The service upon check-in felt slow and not particularly welcoming. There was no offer of assistance with my luggage or guidance on where I could take Stanley, which left me feeling a bit lost. I expected a more hospitable reception, especially given the hotel’s reputation.
**Room Quality:**
On a positive note, the room was clean and well-appointed, featuring a lovely spacious bathroom that included a plush robe and complimentary toiletries such as shampoo and soap. I appreciated the mini bar, which had complimentary water, adding a nice touch to my stay.
**Room Service:**
One downside was the room service hours, which ended at 10 PM. I arrived at 8:15 PM and was informed of this limitation, which felt a bit early for a hotel of this caliber. It would have been nice to have more flexible dining options during my stay.
**Dining:**
The hotel itself is stunning, and the grounds are a joy to explore. I had breakfast at the brasserie restaurant, where the attentive staff made a significant difference. The breakfast was wonderful, with a variety of delicious options that set a positive tone for my day.
**Overall Impression:**
While my stay had its ups and downs, the beautiful setting and the quality of the accommodations were highlights. I hope that the service experience can be improved for future guests, as that would truly elevate the stay. I would consider returning, especially for the lovely grounds and excellent breakfast, but I would hope for a more welcoming atmosphere next time.
Really loved this hotel from the moment we got there. Clean and great vibe ! lovely venue, room and super comfy bed and pillows. Excellent facilities and swimming pool. Great bar and restaurant area. Only thing was little slow to clear the table and to remind the bar staff both nights about bringing the kids menu ice cream. Apart from that, it was fabulous, and definitely will come back 😀
Was a fab stay from start to finish. Staff were very warm and welcoming , nothing was too much trouble.
The bar and sitting area by reception is spacious.
Rooms are roomy and very clean. Room are high quality and spa which you use with stay is Amazing.
Was a lovely relaxing break and will definitely be staying again 🤗
Lovely smart renovations, however, the soap dispenser fell off the wall, and you could see the builders cut corners and hadn’t used the right wall plugs etc
But lovely hotel
The hotel itself was very clean and lovely. The staff were very pleasant and helpful.
The only problem we had was that the pillows were hard and uncomfortable, and the 1st night, was difficult to sleep, but the receptionist managed to get us some softer ones, which were a little bit better.
Service, cleanliness and location of this hotel made it a lovely spot for a quiet getaway. Service at breakfast was particularly brilliant and check out at 12pm was a lovely bonus. Just wish there was some access to the pool included at £20 for 2hrs each person felt particularly steep.
Stayed in a king-size double room. Very clean and modern with luxurious bathroom. Food was very good with reasonable choice. Arranged for breakfast in bed on final morning and it arrived on time and very well presented. Pool and spa was excellent and the evening entertainment (singer) was very good on both evenings we stayed. Perfect location and facilities.