MMysarasaraWe stayed at Wyndham Garden Suites Ipoh City Centre for one night and had a very pleasant experience. We booked the 2-bedroom suite, which comes with 2 bathrooms, a spacious living room, and a kitchenette equipped with a fridge, microwave, and basic cutlery — very convenient and comfortable, especially for families or small groups.
The room was very clean and well maintained. The mattresses were solid and comfortable, giving us a good night’s sleep. Everything felt neat, functional, and thoughtfully arranged.
Overall, we had a great stay and would definitely hope to come back again next time we’re in Ipoh.
ゲゲストOverall, we had a pleasant stay and enjoyed our experience. The hotel’s direct beach access was a huge plus, especially for the kids, who had a great time.
My main feedback is regarding the breakfast restaurant. I think both the service and dining environment could be improved. The air conditioning wasn’t sufficient to keep the entire dining area comfortable, especially during busy hours.
The breakfast seating arrangement could also be managed better. Since the downstairs dining area was full, we were assigned a table upstairs. However, the food selection upstairs was very limited, so we had to go back and forth downstairs several times to get the food we wanted. It seemed that the restaurant lacked sufficient space to comfortably accommodate the number of guests during breakfast, which affected the overall dining experience.
Other than that, we had a good stay and appreciated the hotel’s excellent beachfront location.
EEdmondo BearUpon arrival the 2 contact details provided don't respond and it's really annoying and disappointing.
1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply)
The property manager or agent that host these property really need to be more professional.
The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint)
The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet)
They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!)
As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead.
Each room only 2 towels for shower and no pools towel
provided.Very inconsiderate!!!
The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!!
If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!!
I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.