The hotel is very good in terms of the infrastructure, location and its clean .However it took the receptionist more than 10min to confirm my booking after showing the confirmation email received from Trip.com/hotel. Secondly in the morning they denied me breakfast and stated they couldn’t find in my booking. Very disappointing
ゲゲストThe hotel bedroom are not up to 4star standard. The room I was given was very uncomfortable there are holes inside the pillow case, the bedcovers are old and scratchy on your skin, cockroach inside the bedroom, the bathroom needs repair, there food was not good, I couldn’t even eat the fish it’s was black inside, that was my first and last food that I ordered .
flies in the dining room. I complained to the manager. Which she apologised and changed me to another room which was a bit better but not 4star standard. There pool side was ok for the night life. There staffs are good but the hotel needs a good maintenance