The hotel is located in a serene area of Ikeja Lagos and is very accessible to public transport. The staff are very friendly and helpful. The rooms are well cleaned and tidied. The food is a Chinese buffet type which is good. We paid for breakfast, lunch and dinner. The only slight downside is that there aren't many food options to choose from especially at the breakfast, there wasn't coffee nor tea except green tea. There was neither a complementary tea or coffee in the room until we requested for it but came without any milk which is another downside.
Amongst other positives, the hotel arranged for and paid for our transport back to the airport. The driver came early and waited for us as well so that we were not late for our flight. This is a 5 Star gesture especially for customers who are not living locally.
Overall, I'll rate the hotel service 4.5 ⭐ out of 5. We'll definitely use their services again when next we're visiting Lagos.
On the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.
The room was great, especially the ability to see the bath tub from the room. The view is great also, as I was on the 15th floor or so.
とても良い
52件の口コミ
8.8/10
1泊あたり
US$200
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8.4/10
とても良い
JJohnOn the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.
ゲゲストThe hotel is located in a serene area of Ikeja Lagos and is very accessible to public transport. The staff are very friendly and helpful. The rooms are well cleaned and tidied. The food is a Chinese buffet type which is good. We paid for breakfast, lunch and dinner. The only slight downside is that there aren't many food options to choose from especially at the breakfast, there wasn't coffee nor tea except green tea. There was neither a complementary tea or coffee in the room until we requested for it but came without any milk which is another downside.
Amongst other positives, the hotel arranged for and paid for our transport back to the airport. The driver came early and waited for us as well so that we were not late for our flight. This is a 5 Star gesture especially for customers who are not living locally.
Overall, I'll rate the hotel service 4.5 ⭐ out of 5. We'll definitely use their services again when next we're visiting Lagos.
ゲゲストThe hotel bedroom are not up to 4star standard. The room I was given was very uncomfortable there are holes inside the pillow case, the bedcovers are old and scratchy on your skin, cockroach inside the bedroom, the bathroom needs repair, there food was not good, I couldn’t even eat the fish it’s was black inside, that was my first and last food that I ordered .
flies in the dining room. I complained to the manager. Which she apologised and changed me to another room which was a bit better but not 4star standard. There pool side was ok for the night life. There staffs are good but the hotel needs a good maintenance