Stayed in a king-size double room. Very clean and modern with luxurious bathroom. Food was very good with reasonable choice. Arranged for breakfast in bed on final morning and it arrived on time and very well presented. Pool and spa was excellent and the evening entertainment (singer) was very good on both evenings we stayed. Perfect location and facilities.
The staff here are all lovely, super helpful and accommodating. Hotel guests can use the spa facilities for free during their stay, something we took full advantage of. It’s a nice hotel to stay in if you’re in the area. Ideally there’d be a little more attention to upkeep- there are cobwebs in some harder to reach spots, we kept being given too few towels, the heater didn’t work, the shower was stiff and hard to turn on, and the batteries in the tv remote needed replacing. All small things that the staff were happy to fix when notified though.
I took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday.
The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now.
The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food.
Breakfast in the morning self service again pleanty to choose from and again tasty with great choice.
It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there
Anniversary away break. Location on edge of Chester close to motorway.
Nice grounds, busy carpark and popular venue for parties and business guests.
Carpet on second floor dirty and smells.
Sink kept blocking because plug holes full of scum.
Toilet seat incorrect size and not secured properly.
Bed comfortable, nice towels tea and instant coffee and bottles of water in room.
Breakfast nice selection BUT no fresh decaffeinated coffee only instant granules yuk!!! Nothing worse than awful coffee!!! With so many decent decaffeinated options available and customers not drinking caffeine this is totally unacceptable.
The old building is fascinating and amazing, the new building is modern and very comfortable. Breakfast food quality was excellent, and the staff were great. Enjoyed sitting on the terraces on an evening with a drink, taking in the views. Highly recommended.
ゲゲストI took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday.
The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now.
The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food.
Breakfast in the morning self service again pleanty to choose from and again tasty with great choice.
It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there
ゲゲストThe old building is fascinating and amazing, the new building is modern and very comfortable. Breakfast food quality was excellent, and the staff were great. Enjoyed sitting on the terraces on an evening with a drink, taking in the views. Highly recommended.
ゲゲストAnniversary away break. Location on edge of Chester close to motorway.
Nice grounds, busy carpark and popular venue for parties and business guests.
Carpet on second floor dirty and smells.
Sink kept blocking because plug holes full of scum.
Toilet seat incorrect size and not secured properly.
Bed comfortable, nice towels tea and instant coffee and bottles of water in room.
Breakfast nice selection BUT no fresh decaffeinated coffee only instant granules yuk!!! Nothing worse than awful coffee!!! With so many decent decaffeinated options available and customers not drinking caffeine this is totally unacceptable.
ゲゲストStayed in a king-size double room. Very clean and modern with luxurious bathroom. Food was very good with reasonable choice. Arranged for breakfast in bed on final morning and it arrived on time and very well presented. Pool and spa was excellent and the evening entertainment (singer) was very good on both evenings we stayed. Perfect location and facilities.
TTrevor McMullanWe stayed 3 nights. Pretty much everything was straightforward. Staff were friendly and helpful. The hotel was clean, though a little dated in parts (swimming pool area). Parking was expensive but easy, and the location close to the City Centre was just a dream. All of the main Roman and city attractions are within easy walking distance. All in all a really good stay. The only niggle I have, is that on the first night we ordered room service after a long trip. It took 3 attempts for the order to be correct. This was disappointing but at the end of the day, it was no massive issue.
CCamilla LucyThe staff here are all lovely, super helpful and accommodating. Hotel guests can use the spa facilities for free during their stay, something we took full advantage of. It’s a nice hotel to stay in if you’re in the area. Ideally there’d be a little more attention to upkeep- there are cobwebs in some harder to reach spots, we kept being given too few towels, the heater didn’t work, the shower was stiff and hard to turn on, and the batteries in the tv remote needed replacing. All small things that the staff were happy to fix when notified though.