インドネシア西ジャワ州で、スパのあるホテル

Old hotel with lots of history. Rooms could be better maintained. The ambience makes up for other short falls. If you are taking the Agro Wilis, it is in the perfect location, next to the Gubeng rail station. A very short walk only taking a couple of minutes.

エル ホテル バンドンは市内中心部に位置し、有名な歩行者専用道路ブラガ シティウォークから徒歩約 3 ～ 5 分です。私たちの部屋は高層階にあり、大きな窓から遠くの景色を楽しむことができました。部屋は広々として快適、寝具は完璧な白、バスルームは清潔で臭いもなく、全体的に落ち着いていて快適な印象でした。

When i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin

They did nice things for my husband birthday and it's quite amazing The room always clean even little bit old but it's beautiful and very classic

I stay in this hotel thrice. This hotel is very clean and tidy. Hotel services is very good.

Trip.com では常に他よりも低価格を提供しています。いいね☺️ 今はホテルが大きくなったので、部屋に入る・探すのが少し難しくなりました。 ここに来るのは久しぶりです、 家族と一緒にまたここに来るのが、たとえそれがブカシだったとしても、日常から抜け出すための私の忍法です。 ホテル ホライズンは食事に関しては失敗しません。

このホテルに初めて泊まったとき、アーチからラフティングに戻りました。疲れて温水に浸かったので、ここで予約しました。デラックスタイプのアプリケーションの説明にはバスタブがあります。チェックインの際、アバルさんは、私が予約した部屋のタイプは「標準的」で、バスタブがないと言いました。「標準的な」部屋に数分間滞在した後、アルバナさんは申し訳ありませんが、私たちの部屋をバスタブ付きの部屋にアップグレードしました。サービスの回復に感謝しますが、可能であれば、フロントデスクは顧客、特にホテルの🙏エラーが失望する前に、より速い措置を講じる必要があります。最も標準的な部屋を予約しましたが、アップグレードしたくありません。部屋の設備が私たちが読んだ説明と一致することを願っています..ありがとう..

部屋はとても素敵で、バスタブは素晴らしく、誕生日ケーキも用意され、スタッフはフレンドリーで、テレビはスマートテレビで、Netflixも視聴できます😍魚に餌をあげることもできます、私の子供はとても喜んでいます。家に帰りたくない 😁 あと、ジムは少し遅いし、設備や朝食もいろいろありますよね?!でも、味は美味しいし、雰囲気はとても良いので、息子の誕生日を祝うときに、きっとまたすぐに戻ってくるでしょう 🤭

We really enjoyed our stay at Le Eminence Hotel. The staff are very helpful and friendly. The food at the restaurant for breakfast and meals was of a high standard. The location of the hotel provides wonderful views of the mountains, especially from the sky lounge. The hotel room was of a good size and it was great to relax on the balcony with amazing views of the hotels garden / grounds and the surrounding mountainside. It was also nice to have a morning stroll through the grounds

THE HOTEL WAS GOOD AND WE ENJOYED OUR TRIP WITH FRIENDS SERVICE AND FACILITIES WAS GOOD AND FOOD ALSO GOOD. WILL COME AGAIN .