モロッコマラケシュ＝タンシフト＝アルハウズ地方で、スパのあるホテル

チェックイン当日、到着が遅く、静かな部屋が欲しいと言ったので、一番奥の角に送られました。ドアに入ると、カーテンがきつくなく、さらにひどい感じがしました。部屋の変更をお願いしました。幸い、部屋の変更はかなり速かったのですが、2階のベランダにブロックがあったため、階下の部屋が変更され、照明が全然良くありませんでした。朝食が10時に終わったので、私が食べた3つの食事は1日がありませんでした。昼食と夕食は似ていて、食べるものは何もありませんでした。焼き魚以外の魚は見当たりませんでした。写真は欺瞞的でした。遊べる場所はたくさんありますが、すべり台のある別のプールの水は冷たいので、展示しかできません。

That was my garden view I booked, is that even a garden??. Didn’t have any slippers in my room & to have a robe it is a 1,000 MAD deposit? in all my travelling that is on unheard off to me. Should have stated that on there amenities. I’ve stayed at multiple 5 start hotels this was unheard of to me. Also if you want to bring in a McDonald’s forget about it the security will stop you from bringing it into the hotel. Not only me but other guest too was stopped. Should have these rules stated while booking to save us the embarrassment. Other than that the stay there was amazing, breakfast amazing but was let down by the issues mentioned.

From the moment we arrived, we were made to feel like part of the family. A huge thank you to Aziz at reception and El Houssaine, who were both absolutely exceptional. Their kindness, warmth and genuine care made our stay so special. They didn’t just provide great service, they made us feel like we were staying with family, and that’s something we’ll never forget. We came to celebrate our anniversary, and without us even asking, they surprised us by setting up a beautifully romantic dinner table. It was such a thoughtful gesture and made our celebration incredibly special. It’s the little touches like this that create memories that last a lifetime. One evening, we got back from the Medina in the early hours after an adrenaline filled adventure exploring the bustling streets and markets. We mentioned that a nice cup of tea and some biscuits would be perfect to help us unwind, and by the time we arrived back, Aziz already had everything waiting for us with a smile. It was such a simple but incredibly thoughtful gesture that perfectly sums up the level of hospitality we experienced throughout our stay. A special thank you also goes to Yousara, for her warm greetings every single morning. The breakfasts were fresh, delicious and prepared with so much care. Starting each day with wonderful food made every morning something to look forward to. Thank you as well to another wonderful Aziz (who served us in the restaurant). Every day he looked after us so well, and when he realised our phone charger wasn’t working, he kindly lent us his own charger without us even having to ask again. That level of kindness and generosity says everything about the people who work here. And to the wonderful gentleman who welcomed us each morning at breakfast with a big smile and great energy, you made every breakfast feel special and set the tone for the day. We never forgot your warm welcome. Thank you for always making us feel so at home. The lunch and dinner deserves a special mention too. The chef is simply outstanding! Every meal was fresh, beautifully prepared and full of flavour. Honestly, the food here was far better than what we had at several of the rooftop restaurants in the Medina. We’re already missing every meal! The rooftop is something truly magical. Watching the sun set with the Atlas Mountains stretching out on one side, while the moon slowly rose above them as the sun disappeared on the opposite horizon, was breathtaking. No words, and certainly no photographs, can do that view justice. It’s something you simply have to experience for yourself. The hotel itself has everything you could want, stunning views, wonderfully comfortable beds, peaceful surroundings and an atmosphere that instantly helps you relax. It truly felt like a home away from home. To Aziz, El Houssaine and the entire team, thank you from the bottom of our hearts. You didn’t just make our anniversary special, you made our whole trip unforgettable. Your kindness, professionalism and genuine hospitality are what make this place so unique, and you are all a huge credit to the hotel. This wasn’t just a hotel stay, it was an experience we’ll treasure forever. We already miss everyone and can’t wait to return. In fact, we’re already looking at booking our next trip, and this time we’ll be bringing our friends and family so they can experience this incredible place and meet the amazing people who made our stay so memorable. See you again very soon! Harpreet & Kay

Convenient location, spacious room, friendly staff, nice environment, good breakfast, balcony with a view

とても見事なホテル、落ち着いた雰囲気で清潔、スタッフの皆さんの対応も最高です。庭でテント貸切でのディナーはこれまでにない特別な気分になる幸せなものでした。 これまでSri Panwa, PhuketやJumeirah, Maldivesが良かったですが、同等かそれ以上の良いホテルでした。

このリアドは伝統的な装飾が施され、素敵な雰囲気です。屋上エリアも素晴らしかったです。部屋は広々としていて、シャワーも温水が出るので問題ありませんでした。 スタッフはとてもフレンドリーで親切でした。 朝は、タクシーに乗るためにスタッフの方が一緒に道路まで歩いてくれました。

This is a nice, cosy little hotel in a quiet place but convenient location. The service has been really good and the staff members are kind, jolly amd helpful.

写真の通りとても綺麗で色鮮やかな内装です。部屋にミネラルウォーターや風力の強いドライヤーがあったのがありがたかったです。朝食も非常においしいです。 ただ、リヤド周りの治安はあまりよろしくなく、道案内の詐欺師がうろついています。女性一人で泊まる場合は移動時に気をつけたほうがよいと思います。各種観光地までも距離があります。 マッサージも受けましたが、とても良かったです。どのスタッフも丁寧に対応していただきました。

My first time for me and my wife with the 2 kids to try All inclusive Hotel. This serves to commend on the excellent service rendered by your friendly hotel’s staff during our stay from 5 February through 9 February 2025. The room allocations were done with effortless ease as we arrived there. The Superb Facilities start from Warm Swimming Pool, Aqua Park, Footbal Field, Tennis Court,Basketball Court, Mini Golf, Table Tennis, Kids Playground. And also standing applause for All of Entertainment teams. The chambermaids did and outstanding job in ensuring that the rooms were in order and cleaned. Additionally, the buffets served for breakfast, lunch, dinner, snack time were highly sumptuous as we had a hearty time indulging in the array of varieties. Thankyou, we will definitely come back to this hotel.

正直言って、部屋はなかなか良くて、広々としていて静かだった。ただ、到着時に1.50ユーロ支払わなければならなかったので、受付の男性に5ユーロ渡した。すると彼は魔法の言葉を口にした。「大丈夫ですよ。もうお釣りは要りません。残りは私に預けてください」。チップを預けようと思っていたのだが、お客に触らせないままお釣りを預かろうとする彼の姿を見ると、滑稽に思えてきた。