The hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
Loved our stay, so cosy and remote - perfect for northern lights when activity is high and sky is clear’ room was very clean, food in cafe is decently priced considering there is nothing else around in 20km radius. The pets were a bonus and hot tub was dreamy!
Very quiet environment with great scenery. We're lucky to able to see aurora with clear sky. Very helpful check in staff with very nice dinner and breakfast 😋
El hotel está bastante alejado del centro de Tromsø. La parada de autobús para ir al aeropuerto está a 10 min. Parece poco pero si está nevando y llevas mucho equipaje hay que ir con tiempo porque las cuestas tienen hielo.
Cuando entras, es una maravilla. Han renovado las zonas comunes y es súper bonito.
Pero al entrar en nuestra habitación doble.... No estaba renovada. Es la habitación más pequeña en la que hemos estado en 8 días por la zona. La puerta no está en buenas condiciones. El baño parece de ”un hospital”. Para nuestro gusto la cama y las almohadas son incómodas. Las paredes de la habitación tampoco están en buen estado.
Cuando fuimos a desayunar parecía otro hotel. La cafetería con vistas panorámica era preciosa. Y el desayuno tipo buffet estaba muy rico.
Nos choca bastante la inmensa diferencia que hay entre las zonas comunes y la habitación.