Service was fantastic, especially 管家 Lulu, who ensured that we had everything we needed - from letting us know when our room was ready over WeChat, to car bookings, to ensuring we had enough water in our rooms etc.
The hotel though a bit dated, was peaceful, quiet and clean; overall a very relaxing stay.
Our stay at Sheraton Shenzhou Peninsula Resort was truly remarkable! The resort is beautifully located, with stunning beachfront views, great facilities, and a serene atmosphere, perfect for a relaxing getaway. The rooms were clean, spacious, and very comfortable, offering everything we needed for a luxurious stay.
We would like to give special recognition to 小吴, who provided exceptional service throughout our stay. He was incredibly attentive, friendly, and always willing to assist with a smile. Whether it was offering recommendations, helping with our needs, or just making sure we felt at home, 小吴 made our experience even more enjoyable. His dedication to ensuring a pleasant stay really stood out and made a lasting impression.
We highly recommend Sheraton Shenzhou Peninsula Resort for anyone seeking a perfect combination of luxury and exceptional hospitality. We look forward to coming back soon!
I had a great time in Mango crystal hotel, Miss Luo helped us look for the local attractions, organised our travel route and booked uber for us, I strongly recommend this hotel, you will have a happy adventure in Haikou.