Brilliant stay at Le Grand Balcon - only reason I knocked it down to 4* (and in reality it was more 4.8) was the state of the carpet in the room. Looked like it has been piecemealed together, had what looked like blood near the bed, and needed another hoover. Other than that, facilities were excellent, staff were super friendly and it’s in SUCH a good location. Carpet wouldn’t stop me staying there again, that’s for sure!
Beautiful communal area with bar and cafe. Hostel is a short walk into the town. Clean bathrooms separate from bedrooms. Huge free luggage storage. Highly recommend!
Hotel have great location and just walk distance to Lourdes Sanctuary. Receptions staff friendly and quick response with our request.
We have experience the aircon does not work in the afternoon and water heater does not work in the early morning. Hope they could better in the future.
Mirroir dans le salle de bain pas pratique et manque de lumière pour ses toilettes.
Idem dans la chambre.
Télé se éteint tout les 10 minutes, c’est très énervant.
ゲゲストWe did not receive advice that the the hotel cannot be accessed by car, so Satnav is not helpful. It was almost 9pm when we left the airport 11minutes away by car, but we did not arrive until 90 minutes, within the traffic-free old city. Phone calls to the hotel (separate phones, several occasions) connected us to a Tesla Charging number(we had a VW hire car|) or an Agent Immobilier. By asking local people on the street and in a restaurant, we eventually arrived at a secure hotel carpark with electronic code access, a young man appeared as he was locking up for the night. He told us we were lucky to find him there. We parked and were transported by him via a circuitous and improbable route through the fortifications. Why were we not given directions to this car park and why was this system not explained to us? Diabolical!
ゲゲストJamais déçu des campanile chambre impeccable et bien fournie en plus superbe vue sur le feu d artifice de la cité piscine pâtit déjeuner avec très large chois de produits
Repas du soir excellent et le prix et très correct
Si il y avait une chose à dire se serait des bornes pour les véhicules électriques mais le chargeur tesla n est pas trop loin
OOlgaI really enjoy to stay in this hotel, located in the historical part of the city just below the castle (10 min walk to the gates). The room was very clean and comfortable, with a coffee machine- which was a very nice surprise 😃. The hosts are very friendly, giving recommendations on the restaurants and cafes nearby, always welcoming and ready to help. The breakfast is good! Breakfast location is so nice and cozy that I enjoyed just to sit there)) There is a bell tower nearby, so every hour you hear this time-bell, but it tolls only during the day and +100 points to the atmosphere
Definitely recommend!