I went with my friend to visit medina, although the hotel is near haram but due to construction you have to move all around the construction site which is almost 3-4km that makes it very away from haram.
The hotel has a great location and it's kind of newly built. However the service it's not what you'll be expecting from Radisson Blue brand. The staff are ok but when you want some help you'll not receive a 4 stats service, more of 2 stars. I had an AC issue with my unit, and the staff did not help whatsoever, even though all what it takes is 2 minutes to swipe the room!
Doubt our amazing the cleanest was number one, location was very close to the holy mosque and the staff was really helpful and very good time of response to the questions or actions. Bin asked for I would suggest everybody to use this hotel in future..
Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family.
Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well.
Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future.
Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably.
More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.
ゲゲストDoubt our amazing the cleanest was number one, location was very close to the holy mosque and the staff was really helpful and very good time of response to the questions or actions. Bin asked for I would suggest everybody to use this hotel in future..
ゲゲストThe hotel has a great location and it's kind of newly built. However the service it's not what you'll be expecting from Radisson Blue brand. The staff are ok but when you want some help you'll not receive a 4 stats service, more of 2 stars. I had an AC issue with my unit, and the staff did not help whatsoever, even though all what it takes is 2 minutes to swipe the room!
IIhtiishamI went with my friend to visit medina, although the hotel is near haram but due to construction you have to move all around the construction site which is almost 3-4km that makes it very away from haram.
TTravel@SantaOnce at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family.
Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well.
Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future.
Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably.
More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.
ゲゲストكلشي رائع .. بإستثناء عدم توفير باصات نقل الى المسجد النبوي
كلفتنا كل ذهاب من الفندق الى المسجد 20 ريال تقريبا
وما فيه افطار او سحور، لكن المطاعم قريبة وتطبيقات التوصيل سريعة
النظافة جيدة وتفاعل الموظفين لطيف
تجربة ممكن اكررها .