The hotel is ina good location for the airport and the shared taxi stand. The buffet breakfast was really good. The room was very spacious and comfortable. The free airport shuttle is not as good as it sounds. It only goes 3 times a day.
I’ve found from experience in Algeria, customer service is not their forte. I’d suggest this is not just the HI but all service sectors in general, perhaps it’s the French influence, but regardless, across the whole residence I did not meet one cheery, polite or energetic person, everything just seemed to be troublesome or beneath them, I blame management however and somewhat by need, I will return however, let me conclude by suggesting the hotel is very nice, my room was well appointed and clean, the restaurant and food within, commendable.
As an aside, do book the hotel taxi service to and from the airport, it was efficient and very cheap compared to other countries I visit.
We booked the hotel before booking the air tickets, but letter got the air tickets a day before our arriving date , we sent several messages to the hotel's e mail address as well as to trip.com to adjust our booking.... none responded to our communications, we tried to contact the hotel by phone, but they do not respond too.
with more frustration, when i showed the e mails copy at the reception counter (Hotel) the checked and informed that they have received the mails... did not even bother to give me any explanation for not responding to my request. My colleague and I, had to stay in a different hotel for 1 night and left AZ Hotel Vouge, D or a night before... this non - cooperation not only cost us USD 200 more but had to face a lot of trouble .
Un emplacement exceptionnel avec vue sur mer, où le personnel se montre très attentionné. Bien qu'une erreur ait été commise, ils ont su rectifier rapidement et efficacement ce désagrément.
Un très bel hôtel, un Acceuil très sympathique. Tout est très propre … il faudrait un petit effort sur le petit dej, meme si pour moi ça suffisait . Café croissants pains au chocolat pain ….
L’hôtel un peu loin de tout (20 min minimum à chaque fois) la communication entre les selon les services ( personnel) est un peu compliqué.
Dans l’ensemble correct
Location is perfect, room is very clean even though it has some moist smell at the beginning.
Overall facilities were maintained very well.
However, this hotel lacks international power point facilities such as USB charging port and universal plug point.
Others, I am happy.
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6.7/10
1泊あたり
AUD 123
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ゲゲストC vraiment un très bel hôtel bien entretenu avec un personnel agréable et un petit déjeuner gourmand et complet
ゲゲストWe booked the hotel before booking the air tickets, but letter got the air tickets a day before our arriving date , we sent several messages to the hotel's e mail address as well as to trip.com to adjust our booking.... none responded to our communications, we tried to contact the hotel by phone, but they do not respond too.
with more frustration, when i showed the e mails copy at the reception counter (Hotel) the checked and informed that they have received the mails... did not even bother to give me any explanation for not responding to my request. My colleague and I, had to stay in a different hotel for 1 night and left AZ Hotel Vouge, D or a night before... this non - cooperation not only cost us USD 200 more but had to face a lot of trouble .
ゲゲストI’ve found from experience in Algeria, customer service is not their forte. I’d suggest this is not just the HI but all service sectors in general, perhaps it’s the French influence, but regardless, across the whole residence I did not meet one cheery, polite or energetic person, everything just seemed to be troublesome or beneath them, I blame management however and somewhat by need, I will return however, let me conclude by suggesting the hotel is very nice, my room was well appointed and clean, the restaurant and food within, commendable.
As an aside, do book the hotel taxi service to and from the airport, it was efficient and very cheap compared to other countries I visit.
MmarymThe hotel is ina good location for the airport and the shared taxi stand. The buffet breakfast was really good. The room was very spacious and comfortable. The free airport shuttle is not as good as it sounds. It only goes 3 times a day.