投稿日:2024年3月8日
Karen
Rats in restaurant
On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome.
The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice.
We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food.
The only concession we were offered was to not pay for the remaining nights that we would not be staying for.
Really disappointing. On hindsight some things we would add about the whole experience:
- Not a 5 star in terms of food, service or cleanliness
- Staff really hit and miss - some very friendly some really rude and unhelpful
- Rooms didn’t feel clean
- Food was average - nothing felt fresh including breakfast
- Quite stingey with water - water not replaced within our room (had to ask for it)
We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.
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最低料金(1泊):US$341
投稿日:2025年7月24日
ValerianS
This resort is an absolute gem! The staff were incredibly warm and welcoming, making us feel right at home. The views were breathtaking—every glance out the window felt like a postcard come to life. Its location was ideal, offering both convenience and a peaceful escape from the hustle and bustle. The serene, quiet atmosphere made it the perfect place to unwind and recharge. Highly recommend for anyone seeking a relaxing getaway!
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最低料金(1泊):US$119
投稿日:2024年3月5日
DazhangZZ
ホテルの環境はとても良く、朝食と夕食はCtripで予約されており、ホテルに滞在するのに100ドルの費用がかかります。
ホテルには合計4つのレストランがあり、個人的に最もお勧めのアジア料理レストラン(図2と3はインド料理レストラン)焼きそば、ピザ、魚、ご飯は美味しいです。しかし、最も食べるのはカフェテリアです。美味しくはありませんが、主に果物がたくさんあります。
シーフードレストランのウェイターはとても不親切でした。英語があまり上手でなかったので、黒いウェイターに嘲笑され、とても失礼でした。ホテルは注意を払うことができます。
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最低料金(1泊):US$431
投稿日:2025年11月17日
ゲスト
The friendly and professional staff were amazing at every hour, even with our late evening arrival. The facilities were beautifully designed and very well-maintained. Our room was spotless clean and had a welcoming feel. We ate at the large, main restaurant only for breakfast, but it had every food you can imagine, all presented nicely and very fresh. Even with a busy buffet, it stayed clean and organized. We booked dinner at ”East” the first night and the food and atmosphere was so good, we booked again for our final evening. The service was amazing and we met with the chef our final night when he prepared a special selection of sample plates. We also ate at the The Beach Restaurant, but not as impressed. It was busy, noisy with slower, cooler service. The menu had some fun selections, so we found plenty to eat. For our afternoon cocktails and snacks, we spent time with Abi at the Maison Lux cafe and bar - our favorite part of the hotel! Abi was the most attentive, gracious host and was an excellent representative of first class service at this hotel. The spa provided excellent massage services, but we were a little disappointed with the hot tub/ jacuzzi. It was cold and surprisingly stained and worn-looking compared to the rest of the excellent facilities. The steam room and sauna were nicely maintained and worked well. I usually try different places when I travel, but I hope to return to Lux le Morne again for a longer stay.
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最低料金(1泊):US$637
投稿日:2024年8月6日|シーフロントサンセットビュークラシック2ツインルーム
Taryn
素晴らしいホテルで、すべての部屋が海に面しています。スタッフはフレンドリーで、いつでも喜んでお手伝いしてくれます。美しいバルコニー付きの大きな美しい部屋です。夕食と朝食も本当に美味しく、種類も豊富で、屋外に座って過ごすのに素敵なエリアもありました。
ただし、清掃スタッフは清掃にもう少し気を配る必要があると思います。私たちは6泊しましたが、3泊はタオルがなかったり、トイレットペーパーがなかったり、バスローブがなかったりしたので、ハウスキーピングに電話しなければなりませんでした。そして、ハウスキーピングがアイテムを持ってくるまでに少なくとも20~30分かかりました。
もう1つは、シングルサイズの羽毛布団をダブルサイズの羽毛布団に入れたことです。そのため、寝ているときにシーツだけで羽毛布団がないことが多々あります。これは変更した方がいいかもしれません。
それ以外は、本当に何も不満はありません。ビーチチェアはたくさんあり、いつでも椅子が用意されていて、素晴らしくリラックスできる場所でした。
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最低料金(1泊):US$283
Guest User
ホテルはかなり高価でしたが、良かったです。
従業員を除いて、完璧なサービスは高い意識を持っています。
素晴らしい海の見える部屋。
朝食はアラカルトで、さまざまなオプションから選択できる2つの選択肢がある新鮮な食事です。
シュノーケリングとグラスボートは1日1回、その他のウォーターアクティビティは午前9時から午後4時までです。
また、ホテルは大きすぎません。
レストラン(ホテルのレストランを除く)は、次の町まで車で10分で少し離れています。
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最低料金(1泊):US$226
投稿日:2024年5月14日
ゲスト
Beautiful location awesome property we loved it. One improvement can be, include Indian food in their breakfast buffet and Dinner buffet so that we don't end up disappointed with food next time with which we were quite disappointed this time. If not authentic Indian food atleast veg pizza will work, as most of the Indians like pizza.
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最低料金(1泊):US$217
投稿日:2026年2月18日
Nick Filin
Хороший отель с красивой и ухоженной территорией. Просторный пляж, где плавают черепахи. Завтрак довольно однообразный, но есть всё.
Удобный вход в воду, пляж чистят. Можно брать каяк на прокат бесплатно.
Минусы: обед и ужин дорогой, если не всё включено. Отель достаточно старый.
В целом нам понравилось: живописный пляж, доброжелательный персонал, повезло увидеть черепах в океане.
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最低料金(1泊):US$238
Guest User
部屋は海に面しており、海まで非常に近い。多くのレストランは予約が必要で、眺めは素晴らしい。
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最低料金(1泊):US$485