バンスコの人気ホテルを検索

「車でお越しの場合は、ホテルは大丈夫です。しかし、私はバスで到着し、バス/鉄道駅から約3.5 km上り坂、市内中心部から約2.5 kmです。 私にとって最大の欠点は、サウナ/プールエリアのシャワーが故障していたことです。ゲストがシャワーなしでサウナを使用することを期待する方法を理解するのは難しいです。人はまだ汗をかいている間、サウナからプールにまっすぐ行きました。 もう一つの大きな問題は、スタジオに基本的なキッチン設備が不足していることです。鍋さえなく、キッチンの目的を達成できません。 プラスの面では、ホテルはきれいで、ほとんどのスタッフはフレンドリーでした。」

「I have a special experience with this hotel. So I am staying for 2 nights. On the first night, they gave me a disabled room instead of what I had booked. I have tried to speak to the receptionist but have been told that it is fully booked, so they are not able to provide the room type that I booked. When I checked in, they did not mention anything about that. So I would advise to double check when you get into your room.I have talked to trip.com, and they informed me that the hotel has actually upgraded my room with a balcony. But I don't actually use the balcony and I would like to get the room type that I booked because that is what I need. So trip.com has sorted it out for me with the hotel manager and they agreed to change the room for me on the second night. I would say the room that I booked is much more bigger than the room that I stayed on the first night. There are pictures for both room below. I am glad that trip.com can sort this out for me and the hotel has changed it for me. Otherwise I probably will make a complaint about that. So, I am quite satisfied about sorting out the query. The room is clean in general. However, the pillow is not comfortable at all. A basic selection of breakfast. Location is quite good as it is only 5 to 10 minutes walk to ski schools and the resort. It is close to the restaurant as well. Staff are good, but I found a bit difficult to communicate in English. They can speak English, but I would say only basic conversation. The ski school in the hotel is too expensive. Although they said it is a VIP course but you can found somewhere cheaper in about 5 minutes walk.」

「大好き大好き大好き。このホテルは5つ星のサービスレビューに値します。スタッフはとても親切で親切でした。スパ施設は絶対に完璧でした!間違いなく戻ってきます!」

「ホテルは最盛期を過ぎました。スパはまだ良いです。本当に5つ星に値しません。」

「The location is amazing just 15 min walk to the gondola station. The service is amazing, it’s family run business, the owner took personal care of us ensured any little issues were addressed immediately. In the morning we were fed well with Bulgarian breakfast and it had personal touch to it and we were made to feel special. Amenities were adequate considering the price we paid for it. The only downside I would say is the shower had some moulds but that’s an easy fix and mattress was a bit soft needs replacement.」

「この部屋はとても快適で、サービスもたくさんあります。 スキーリフトの隣、ここはとても良いです 駐車場があり とても役に立つスタッフ 彼らは山の見える部屋をアップグレードしました 部屋にはコーヒーマシンがあります。ヒーターです。 水とお茶とコーヒーの材料 このシーツは完璧で、清潔で静かです。 ホテルには豪華な温泉があります 素晴らしい朝食 予約時に 私はすぐに家賃を払った クレジットカード 受付係 彼はシステムを見ていない 私はお金を払いました 彼は私に尋ねました もう1つ払おう 私は彼女に私が支払ったと言った 予約 翌日チェックアウトの際 彼らは私にもう1つ支払うように頼んだ 支払いの証拠を証明しました Trip.com私に送ってください あの役人は上がってる マネージャー...数分待った 彼らは私の給料を認識した 残念ながら、遅延と情報の欠如 この5つ星ホテルの支払いは不合理です」

「Nice hotel right in the center of things. The Spa and fireplace were great.」