ゲゲストIt was a memorable time for us traveling from US as family of four with two kids age 7 and 11. First striking thing was everything was included in the all inclusive price. There were no hidden charges or extra fees for things like ala carte reservations. There were plenty of activities for the kids to keep them occupied. Ice creams and desserts were available all the time. Only downside for us was that we are vegetarians and food options are very limited as Greece goes heavy on meat.
ゲゲストBeautiful hotel, right in the city center. I had a suite, but unfortunately, the room’s hygiene was disappointing. The air conditioning blew out strange dust clouds — it turned out to be extremely dirty (see photo). In addition, the shower seals were full of mold, so I didn’t shower. The room faced a derelict building, which also came with a terrible sewage-like smell. Such a shame.
With half board, you get a credit to spend — which is actually a clever system — and the food itself was very good and delicious. But having to pay extra for a cappuccino at breakfast is just absurd. That should simply be included 🤷🏼♀️
DDRIEDGERIt’s ok. Sone things are good. Like dinner is a fair price for the smorgasbord style. Breakfast is ok. Not great. But enough. Sufficient. AC does the job in the room. Slow. ButAC in common areas is at 25. For many cultures 25 is warm and puts ion a sheen or sweat still. Not fun to sweat indoors while eating. Prices are high for juices. Smoothies and such. Too bad. And some rules are weird. saying I can’t have my own food or drinks. Etc. sorry. Your a three star hotel. You don’t get to tell me what to do. We are paying for shelter annd accommodations. And we will live as we wish when it comes to basics. Food for thought. Wifi is useless in rooms. Or our room. Travellers need wifi in the modern eta. Simply unacceptable. Staff is ok. Not charming. But willing to try and help. Also: The pool - can’t be used after 6 pm, that’s insane. Travelled all over the world. I have never seen that before. It’s asinine. You leave for the day. Come back. And can’t swim after 6 pm, ridiculous. .
AAlcinda Nalatche MendesI have been to this hotel before and I gave it 4stars. However, this time I would definitely give it about 3⭐️⭐️⭐️. The reason why is because, they started charging for air conditioning, when that was not a thing, the prices of the snacks, and food were very expensive, and happy hours is not really happy hour. Perhaps my first time was really good and the expectations were high, but I did not think the quality of the amenities were as good this time around. The staff is very friendly and nice, I have to say.
ゲゲストGreat location, friendly stuff.
Nice pools.
So so for the breakfast and dinner, coffee is not tasty- but that’s almost all over Crete :) the cold water are a bit salty.
Room was not enough clean when we entered, some remains in toilet and shower.
They clean the room only once in 2 days, and the cleaners don’t care enough for making it enough clean.
We really liked the room next to the back pool, but before that we got room next to central pool which was very uncomfortable, old bathroom and very noisy (we heard everybody walking up and down the stairs starting 6:30am.
The stuff is quit friendly usually, but over-busy.