ベルテムのホテル

旅先の様々な魅力を発見したいお客様に、B&B ベルテム ナチュールは最適です。B&B ベルテム ナチュールは、ベルテムの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はルーヴェン駅から8km、ザベンテム空港から18kmと、立地に優れています。付近にはLeuven Oude MarktやGroot Begijnhof Leuven、Kruidtuinなどがあり、ベルテムの観光に非常に便利な立地です。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ベルテムの当施設には、併設の駐車場があります。

Stayed in this hotel with my husband as part of a Leger Tour for 4 nights. Do not be fooled by the lovely pictures you see of this Chateau. Had to take our own bags to our room which involved dragging them up some steps (no lift to first floor) and then down a long corridor. The room was dark and no view from the tiny window so paid extra to change it for a lake view room which had a restricted view of the lake, slightly bigger than the first room, poorly stocked mini bar, lumpy bed, shaver socket not working - but it was better than the first room. Very limited on lifts in this hotel and lots of steps, only 2 outside areas to sit - one to the side of the restaurant and a center courtyard which was very untidy and uncomfortable. Service is practically non existent especially in the bar we didn't eat in the restaurant as we were told it was fully booked although it looked empty to us, think it was more a lack of staff then fully booked. Breakfast was ok but not 5 Star in fact nothing about this hotel is 5 Star quality except the prices. On the first night we were sitting in the courtyard and spotted a rat scuttling down the drain, we didn't thing much of it bearing in mind the location of this hotel but the next morning on our way down to breakfast we saw 2 more rats running down the corridor which is not what you expect to see in any hotel, although we didn't see anymore rats inside the hotel we did see more in the courtyard during our stay. The staff were pleasant enough but not overly helpful. All in all this is not a relaxing place to stay and would not recommend it and a long way off 5 Star quality.

トリプルルーム、部屋はかなり大きく、ブリュッセルの比較的古いホテル、サービス態度は中程度で、朝食は1人あたり15ユーロです。高価ではありませんが、選択肢は多くなく、非常に豊かではないようです。場所は、市内中心部にはありませんが、それほど遠くありません。全体的な価格性能比は平均的で、少し高価です。

ホテルは市内中心部ではありません。地下鉄駅から歩いて10分で、中心部まで30分かかります。ホテルのスタッフはとても親切であまり遅くありませんでした。チェックインは45分かかりました。彼らは私たちの部屋は15:00に準備されるだろうと私たちに言ったが、私たちが15:30に到着したとき、彼らはまだ部屋が準備されていないと私たちに言った。16時、部屋の鍵を手に入れましたが、フレンドリーな清掃婦はまだ準備ができていなかったので、床で30分待たなければなりませんでした。部屋にはリビングと寝室がありました! 5つ星ホテルのすべてのアメニティがありました。ベッドはとても大きかったです。シャワーは巨大でとても良かったが、バスルームのドアをロックできず、完全に閉められなかった。大きなソファ付きの収納スペースと快適な座席エリアがありました。コートはとても暗くて良かった。部屋には駐車場が見える大きなバルコニーがありました。ホテルは非常に醜い産業地帯に位置していました。ホテルにはカバー付きの駐車場と外の駐車スペースがありました。ホテルの上部には小さなバーとレストランがありました。レストランは高価でサービスは遅くて悪いです。プール、フィットネス、スパはとても綺麗で良かったです。あなたが街を訪れたいのなら、このホテルをお勧めしません。価格と5つ星

駅の隣にある私がいた部屋は電車の部屋でしたが、通りを通り過ぎる車やバイクがうるさいことがありました。ホテルはとても清潔で、使い捨ての歯ブラシや電気ケトルはありません。フロントデスクのサービスはとても良かった。

街から遠く離れた素敵な場所と現実から完璧な脱出は、あなたが誰であるかを連絡することができます。シンクモンデススパでは、いくつかのボディマッサージを提供し、朝にソニアの森をハイキングは絶対に素晴らしいと息をのむようなものでした

I stayed at the Asparia Brussels Royal La Resante Hotel between 9th - 11th May 2023 in room No.8. I was extremely disturbed during my sleep due to the ongoing road works right outside my window, which started at 7.28am on one morning and a similar time the next morning. The room was shaking and the noise was extremely loud due to the works. This is totally unacceptable and I would not expect any work to take place before at least 8am. The hotel should have ensured this. I booked my stay on the 5th of May. However it was not stated anywhere that you were going to have road works taking place during my stay, and I was not informed that there would be any noise at reception upon my check in. This again is unacceptable, and the staff should at least warn you of this. If I had known this, I would have stayed somewhere else, especially as I had some very important work meetings and this added to the stress. I made a complaint during my stay at the hotel reception, but only received a verbal sorry. In my follow up communication with the hotel management, the hotel has failed to recognise that it is their responsibility to ensure that guests have a pleasant and undisturbed stay at the hotel, although as the arrangement was between the hotel and the road works company, they are ultimately responsible for ensuring that any work did not take place before 8am. I did not see any staff go out at 7.30am and ask the workers to stop the work as it is before 8am - ultimately this is what should have happened. The hotel clearly lacks in good customer service and just tried blaming the issue on someone else. Would not stay here again.

レセプションの情報レベルが悪い。駐車場に駐車。駐車スペースが少なく、小さく駐車が難しい。マシンは急なランプにあります。ホテルのすぐ外に無料で駐車できますが、到着したときはその情報を得られませんでした。市内中心部まで徒歩圏内にあります。部屋はいいです。夕食は貧弱で、代わりに街に行きます。平均的な朝食。壁に掃除が必要です。

Stayed here as part of the belgium grand prix package. VERY basic hotel,clean and tidy but no tea making services in your room. Breakfast was nice but very basic aswell. The biggest disappointment to us was on returning after a long day there was no food available and they shut the bar very early. Both bar staff didn't seem interested in being there and seemed like they couldn't wait to shut the bar to go home. The hotel itself is also in the back of beyond so hardly anywhere else to grab food or drinks when returning to the hotel.

Excellent location, very convenient for public transport and next door to the very lively Chatelein area. Very reasonably priced. However the ”Style” element is a bit faded imho: the whole hotel as well as the rooms are in bad need of a good refurbishment to reach the level of perfection it could easily achieve.