「Not a good experience, woke up at 2:15am with the fire alarm ringing. Got out of the hotel. Throughout the whole time there wasn't anyone from the hotel staff giving updates or trying to manage the situation. We were left outside for at least 30 mins with no information, when we were allowed to go back to the rooms, again, there wasn't any hotel staff helping organise the situation.
Also, the keys for the room where constantly not working, making us having to go to the reception to get the key to work again.」