カーディフの人気4つ星ホテル

I enjoyed my stay here. The staff were lovely and always ready to help. Housekeeping was provided each but you have the option to cancel. The best part for is the location of the hotel. The hotel is located between Cardiff City centre and Cardiff Bay. You can get to both locations within 25 minutes or less. It was quite and peaceful. Would definitely return.

Excellent hotel conveniently located in the heart of the city close to attraction and entertainment. Good choice of food for breakfast.

Clean and comfortable. Very serene location. Will come back again

古くからあるマリオットホテルですが、値段は高くありません。1階のレストランでの夕食も良かったのですが、サービスが少し悪かったです。ワインリストは最初から用意されておらず、料理が出てくるのも遅かったです。一番ひどかったのは部屋の火災報知器です。入居して間もなく、フロントから確認の電話がかかってきました。大丈夫だと伝えると、また担当者がドアをノックしに来ました。安全上の理由だとは理解していますが、翌朝また電話がかかってきて、ドアをノックし、火災報知器に触れたかと聞かれました。警報器は天井に届くほど高い位置に設置されていました。満室だったので、触れるはずもありませんでした。それから、シャワーを浴びた人はいますかと聞かれました。シャワーを浴びただけで火災報知器が作動するなんてあり得ないですよね？朝早くに子供たちを起こしたのに、謝罪もせず出て行ってしまったのです。ホテルに苦情を申し立てましたが、18ポンドの子供の駐車料金を免除されただけでした…。

We just spent the one night here while attending a family occasion. The staff were friendly, the room spacious and very clean and all this at an excellent price. Lots of free parking and local shops/food outlets

私たちが到着したとき、私たちの部屋のドアは開いていて、バスルームは掃除されていませんでした。電話をかけると、すべてが非常にすぐに解決されました。不便のためにいくつかの追加がありました。 部屋はとても静かで、両方の夜はとてもよく眠れました。

This hotel offers a pleasant stay, though the older sections may present some minor challenges. Fortunately, a room change to a newer building resolved any initial concerns. The staff were generally accommodating, but service could be a bit slow at times. Overall, the positive aspects outweighed the minor inconveniences experienced. It's a respectable option for travelers seeking comfort.

Good location not far from centre of Cardiff. Service was poor, receptionists seemed like they didn’t want to be working there and breakfast staff like their family had just died. That said the breakfast was good quality and the room was good. Needed some cobwebs removed and mould cleaned from bathroom

I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.

For the value, this was a great one night stay in a great location, about a 5/10 minute walk to the centre. The rooms was at a good standard and had a nice amount of room for two people, shower head wouldn’t stay on so had to hold the shower which was the only negative. Other than that a great stay, will definitely becoming back again.