カーディフの人気4つ星ホテル

I enjoyed my stay here. The staff were lovely and always ready to help. Housekeeping was provided each but you have the option to cancel. The best part for is the location of the hotel. The hotel is located between Cardiff City centre and Cardiff Bay. You can get to both locations within 25 minutes or less. It was quite and peaceful. Would definitely return.

最高のロケーション、素敵なレイアウト、フレンドリーなスタッフ。部屋はきれいに整えられていました。しかし、ホテルの食事は本当に残念な体験でした。ルームサービスには 6 ポンドの追加料金がかかるのですが、そのことが十分に明確に宣伝されていません。支払いに行ったときのショックを想像してみてください。ピザもごく普通でした。 つまり、自分で作った方がよかったかもしれないピザに 23 ポンドも払うなんて、狂気の沙汰です。

Clean and comfortable. Very serene location. Will come back again

Very centrally located. Super close to the railway station. Very friendly staff. Vey clean and tidy in the room, as you can expect from this brand. Breakfast was as good as you can expect. Good value for money. Will come back next time for a stay in Cardiff.

Our stay was excellent.the service was very helpful.our room was extremely nice and a good location and we had a great night's sleep on a very comfortable mattress. I would recommend supplying Kleenex in bathroom and possibly a fan in bathroom to compensate for the steam and heat from showering.

私たちが到着したとき、私たちの部屋のドアは開いていて、バスルームは掃除されていませんでした。電話をかけると、すべてが非常にすぐに解決されました。不便のためにいくつかの追加がありました。 部屋はとても静かで、両方の夜はとてもよく眠れました。

This hotel offers a pleasant stay, though the older sections may present some minor challenges. Fortunately, a room change to a newer building resolved any initial concerns. The staff were generally accommodating, but service could be a bit slow at times. Overall, the positive aspects outweighed the minor inconveniences experienced. It's a respectable option for travelers seeking comfort.

I stayed here for a business trip for one week. The room seemed to be clean but it is so dark that you can’t really tell if it is clean or not. That’s actually an issue - the lightening is bad. I couldn’t really work in the room since it had only a yellow ambient lightening and not a normal main source of light. The bathroom can be slightly cold if you don’t leave the door open so that warm air from the A/C can enter. It is shameful that they don’t have a breakfast included, especially for long stays in the hotel which is not so cheap and out of the center… at least one small sandwich would make things better, but nop 👎🏼. Another thing is that the area is not very nice. Unless you have to do something in that area, i don’t recommend you to stay. I was even told by taxi drivers to not walk around alone after it gets dark. Before I knew that, I did take a walk and it really felt a bit unsafe. The staff was ok, I didn’t have much contact with them. Only had an incident when I arrived - they couldn’t find me in their system (it was booked under other name by mistake but I actually changed it a week before arrival so I don’t know why they didn’t have updated information). There is a small gym, but almost all machines, except one, are for cardio exercises. Almost no restaurants or shops in the area.

I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.