BBrandi C.I read the reviews before I booked this hotel, and they did not let me down! Exceptionally clean hotel, wonderful price for the room, perfectly friendly receptionist, the pillows were ideal for my preference, and I could not have asked for a better location in regards to access to 75! The only reason I don't give this place a perfect score is because the photos on Trip.com show a hot tub, and I was informed that there was no hot tub, and I will say that the walls were quite thin and that I could hear everybody in the hallway and the people in the rooms across from me. In terms of hotels, those are not the most disappointing things, and I plan to stay here the next time I come back to Lexington!
ゲゲストThe front desk and restaurant staff were all very friendly and pleasant.
The breakfast was good. It was nice to have the option of buffet or individual prepared meals.
The location was convenient, lots of restaurant choices close by and right off the interstate.
The work out room was something that could be upgraded. There was two treadmills, one bike and one mat. No free weights and no sanitizer for post equipment use.
ゲゲストThe room was clean and updated. Comfortable beds and pillows. Always a must. The staff were all super friendly and helpful. Great, convenient location. The only downside, which I don’t believe the staff could have predicted, was the continental breakfast one day was over crowded and the staff could not replenish effectively. At one point there was over 30 people with half standing in line for food at 9:15. Service ended at 9:30. However the staff kept the area clean and tidy. You would never have known that many people swarmed that area in 15 minutes.
LLori FoustMy dead bolt did not work and my swing bar lock was broken. Got in late so not until next morning did I notice the door was damage from outside and you could see the inside mechanisms. The refrigerator door barely closed due to the ice build up. The curtains had holes to let in light — not the best impression
CCaitlyn R.Beautiful property, very kind staff! Close to downtown, but I wouldn’t call it walking distance. In-house cafe, restaurant, and self-service shop area. I did think nearly $7 for a small smartwater was a bit much, but that’s just convenience pricing, really. Very nice lounging spots, inside and out. Multiple entrances make it a short distance no matter where you’re at in the parking lot.
Sucks they don’t have a pool, but they do have a fitness area so that’s good. Honestly didn’t care for the TV in the room much. Wish there was a better way to get on any streaming service instead of having to figure out Bluetooth (which I couldn’t) or having to bring a Roku stick or something.
Overall good stay :)
ゲゲストGreat pet friendly alternative with VERY spacious rooms with a sofa bed also which provides a nice seating area with a half divider for privacy. Limited breakfast options but reasonably priced if you like that kind of prepackaged food. Located outside the city and amid a lot of other hotels and shopping and restaurants.