コスタ ドラーダ

"The lady who greeted us (I guessed she was the owner) was extremely unfriendly. Because I forgot to select "having a child" when booking the hotel, she looked unhappy and said there were three of us. I explained that I hadn't noticed this requirement when booking, and that we could share a bed with the child and pay extra. I had already offered to pay for the child, but she still looked reluctant, muttering, "Of course you can share one bed with your kid..." I asked her how we could check in, and she charged me 135 euros. She kept looking unhappy and muttering throughout the entire visit, but when a foreigner next to her asked her a question, she turned around and greeted them with a smile. I suspect she has a prejudice against Chinese people. 3000 RMB per night, zero service, and a consistently unfriendly attitude. When checking out, I asked her where to catch the bus back to the airport (there's only one bus from town back to Olbja, running four times a day). She actually said she didn't know, which was unbelievable! How could a hotel owner not know such important travel information? Fine, if she didn't know, she didn't know, but she kept muttering that there were only two stops… After checking out, we strolled along the beach for a while and sat on some lounge chairs and parasols with the hotel's name on them. She then told us that we needed to make a reservation to sit there, specifically emphasizing that we could continue sitting there now but we would need to pay. I told her I was leaving Calagone soon, and she still had a long face, standing there staring at us with a discriminatory expression. So I don't know if the parasols are charged for all hotel guests or what. In short, a very unpleasant experience. I suggest Ctrip remove this hotel from its Chinese website."