The snowstorms have started early in Iowa so I was extremely happy to walk into the warm hotel and check in. The desk clerk was friendly but not overly so. Check in was very quick and I was quickly on my way to a beautiful and blessedly warm room. Noise was a bit loud as wedding guests came in after 1am and I was near the elevators. Check out was seamless and breakfast at the hotel cafe was quick, friendly and tasty.
We came up to watch a football game at Drake with little kids and had a great stay! The ice cream shop around the corner is NOT to miss! Huge breakfast in the morning. Highly recommend.
This hotel is in a great area, just a short walk away from some excellent restaurants and coffee shops and very close to the downtown area. The hotel feels very quiet and out-of-the-way though, not very noisy at all. The room itself was very clean and comfortable and the staff was very friendly. I would definitely stay here again!
Excellent service from Tracey and her team. She was so kind, helpful and friendly. All staffs at the reception was so welcoming. Rooms were clean and beautifully decorated. Beds were so comfy and had a good night sleep. Breakfast was delicious with variety of choices. We wished to have stayed here longer but had to catch a flight the next day. Definitely returning in the future. Highly recommend to everyone visiting Des Moines. Thanks to every staffs for making our stay amazing!!
All is good, people very helpful and warm. Very good shuttle to airport, just not sure why they gave me a room at 2nd floor which is actually on a platform for ventilation or warming system equipment, kind of noisy but I am on jet lag and can’t sleep well anyway.
We met our friends here for the weekend. Hotel was clean with nice amenities! It was in a great location for walking around downtown. There are plenty of bars and restaurants in the area! We’ll definitely be back!