We had a really good stay here. The staff were kind, helpful, and professional throughout. When our air conditioning was not working properly, we called for assistance and someone came to check it within five minutes, which was impressive. At check-in, the staff also recommended some places to visit nearby, which was very helpful. Breakfast was made to order, so you could choose what you liked from the menu. I thought this was a brilliant idea, as it helps reduce waste and gives guests more choice.
ゲゲストExcellent stay at the Dakota in Newcastle. Very professional and friendly staff at check-in and the grill. Quality of the room was fantastic, had everything we needed
GGuesswho!Hotel room nice, good view of the river.. staff really helpful.
Very disappointed with the breakfast..
Hard black pudding
Hard hash browns
Just warm sausage
Luke warm beans
Didn’t try anything else
Toast nice and tea nice.
But would book with out breakfast if I stopped again.
ゲゲストThe room 515 was absolutely lovely inside to stay over but the taps were extremely hot in the sink and the plugs weren’t working properly as the sink kept jamming in and couldn’t hardly push it to release the water, that also includes the bath so it will need maintenance work so the water runs smoothly and plus you need to replace the bath plug as walked in to a damaged one, great facility’s but the room needs to be a little bit bigger and was expecting a room to not be in a corner.
MMillwall85Front desk service was lovely, free parking is always great. The room itself was small but did a job - although the mattress was very thin and the pillows even thinner. Used the pillows meant for three people just for myself, so bare that in mind.
Bit of a musky smell but again all things you expect at this price point.