「Maganda yung hotel, sobrang linis, airconditoned at may free na complimentary massage pa. Mababait din lahat ng staff, kada madaanan mo sila babatiin ka nila. May cafe din sila sa baba hanggang 10pm open, masarap ung mga pagkain mapa rice meal o pasta at sobrang affordable ng mga prices. Kapag bumalik ako ng bicol, sa apihap pa rin kami magbobook. Thank you apihap hotel! 🥰🥰🥰」
「Hotel is Good. Clean, very responsive to my needs, its just that what I booked on the hotel rooms is not air-conditioned and its my fault that I haven't read it saying that it wasnt air-conditioned. No breakfast available so it was just fair. Thanks a lot, God bless!」
「The hotel is very close to SM mall and Yashano mall actually connected to yashano mall, Staff are very polite and respectful they tried to help and accommodate the best they can. The food is ok but not very appetizing actually on the 3rd day I feel like the food is very greasy. The 499 pesos per head seems to me not worth of dining compare to other hotel better selection. The room is very spacious and cleaned nice firm bed and soft pillows had water service and refill fountain outside, kettle is provided and coffee bathroom had very nice elegant equipment, oh I forgot to tell them that the shower is seem broken rubber as its flowing backward I hope they can see this review so they can fix it. They had a heavy blanket for a better sleep, I can recommend this hotel. It just pricey compare to other considering thier foods .」
「Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.」
ゲゲストOur flight was early in the morning, so we arrived at the Inn at 8 am.
1. We opted for early check in (Php100/hour)
2. But since the room type that we booked was not available, we paid for the room difference so we could rest (upgraded from double room to family room).
Cons:
1. The upgraded room had no bottled waters. In the evening of our second day, I saw one of the staff distributing bottled waters to a room with newly arrived guests. When I asked where are our bottled waters, the staff said we are supposed to received upon first night check in. I told the staff that we didn’t receive, the staff didn’t provide for our room, and just said that we can get from the water dispenser downstairs.
2. The blanket was so thin, it was as thin as the sheets NOT suitable for an airconditioned room.
3. A glass of hot water (for coffee/hot drinks/noodles purposes) costs Php5.
4. The hallway was not clean, dusty and with fallen leaves/flowers from the potted plants.
5. The shower hose leaks, we’ve been to two different rooms— but it was the same case both shower hoses were leaking so the water pressure was slow.
6. The bathroom water drains very slowly. In the two different rooms we’ve been to, it is the same case. We were assigned to two different rooms on the second level.
7. The compound has signages that it is a no-smoking zone— but it is not true. They allow guests to smoke inside. (See picture)
8. Not enough parking spaces inside. So our car was parker outside and in the adjacent lot.
Pros:
1. Clean sheets, pillow cases/ covers. Excellent white and smells clean. We also see how they diligently iron all their sheets.
2. Spacious family room. The double room was just right. It’s a bit tight for a family (with a kid) especially if you have luggages.
NNatalia_ekbДружелюбный персонал, заселили в 10 утра. Номер большой и чистый, из окошка видно вулкан. На завтрак силонг и кофе. Хорошее расположение - автовокзал в 10 минутах ходьбы.
Из минусов - вайфай пропадает, нет горячей воды, дверь в номер открывается с трудом.