Mövenpick Hotel Makkah delivers a consistently strong four-star stay, anchored by an exceptional location steps from Al Masjid Al Haram.The property is well-managed, with comfortable rooms and dependable housekeeping standards.Service is professional and accommodating, particularly given the high guest volumes throughout the day.Facilities and dining are convenient and well-organized, though peak times can be busy.
Overall, it is a highly reliable choice for comfort and access, rated 4/5
Dear Team at Swissôtel Makkah,
Thank you very much for your kind message.
I had a truly wonderful stay at Swissôtel Makkah. This was my **third stay** at the hotel, and once again my experience was excellent. The location is exceptional, with easy access to the Haram, which greatly enhanced my Umrah experience. The room was comfortable, clean, and well maintained, and the atmosphere throughout the hotel was peaceful and uplifting.
I was particularly impressed by the professionalism, kindness, and attentiveness of the staff, who were always willing to help and ensured that my stay was both comfortable and spiritually fulfilling. Everything met and exceeded my expectations, and there was nothing I felt needed improvement.
Thank you once again for your excellent hospitality. I look forward to staying with you again in the future, in shā’ Allāh.
Kind regards,
Fahmida Begum
Everyone was incredibly helpful and genuinely welcoming throughout my stay. The baggage storage process was remarkably straightforward and completely hassle‑free. The receptionist was exceptionally polite, answered all my questions with patience, and handled my check‑in exactly when I needed it.
The designated prayer space was a thoughtful and much‑appreciated bonus that truly enhanced my stay.
I required assistance at one point, and the service employee not only kept his word but responded promptly and professionally, coming up to check the room without delay.
Overall, my stay genuinely exceeded my expectations. The level of care, efficiency, and warmth shown by the staff made the experience truly outstanding.
アドレス ジャバル オマール マッカは2023年に開業、メッカに滞在するお客様にお勧めです。当施設はMakkah Stationまで8kmと、移動に便利です。Qasr Bin Sulaiman historicalや黒石、Masjid Abu Bakr Siddiqが付近にあります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。メッカの当施設には、駐車場が併設されており、非常に便利です。清潔度を重視するなら、このホテルがお勧めです。レビューによると、このホテルは市内でも最も清潔なホテルのうちのひとつです。このホテルは、家族連れのお客様に好評です。
ゲゲスト2026.01.30
Fantastic hotel. Extremely clean (and fragrant lobby). We had a twin deluxe room with Haram view; spacious, comfortable and plush. Breakfast was also solid with good hours (6:00 to 10:30). We checked out on a Friday and they allowed us to check out after Jummah salah.
The hotel is actually quite close to the Haram. From reviews online I was unsure, but in practice it's a few minutes walk to King Fahd Gate 79. For getting into the Haram I think it is quicker door-to-door than the Clock Tower hotels. For getting back from the Haram to the hotel, that is a bit longer depending on where you exit the masjid anddue to a slight uphill walk (nothing very demanding, non-elderly should be fine), though the walkway gets congested at busy times.
Alternatively, there is a shuttle which takes you from the main hotel entrance to street level in less than 2 minutes; from there you take escalator/lift to the Haram.
Would highly reccommend; only cons here would be no lotion in the bathroom and shower water pressure/temperature was not that high (very minor issues!)
It is not 5 star at all. At max it is 3 star. No basic amenities like iron board or shower gel. Worst soap i've ever used. It would scratch the skin. Staff did not know basic english.
The hotel was around 10 to 15 minutes walk to Masjid al Haram. The hotel was clean, comfortable and modern. It is quite new hotel. Their service was a bit slow and they need to improve a lot about that. Recommended only for the tight-budget travellers staying for a few days.
Anjum is a fantastic hotel for umrah. First of all they upgraded to a masjid haram view room for free. Second, they let us check out just after zuhr out of kindness to let us pray before leaving (other option is they hold onto the luggage). Third, they have a free breakfast buffet for guests (there are 2, go to floor B1 for the better bigger one) which had great food - fresh waffles, pancakes, falafels, eggs omelette or boiled and a few rotating warm dishes like french toast, some mince meat arab dishes, scrambled eggs, daal. They had a really good variety of breads, and also houmous and other bits.
The location is great. Literally at the outside of the hotel is an escalator that goes down, and you walk out and in 5 minutes you are at the back side of the masjid. Make sure you use this escalator - dont go crossing the roads and roundabout and walk by the hilton, thats a long way around.
Only downside is that the hotel leads to the backside of the mosque - the umrah gates 74 are a further walk around and take more time, maybe like 15 minutes (but with sore feet and slower pace can be longer). For the price i think the location is still worth it and hotel is absolutely amazing in all ways. Staff also very friendly
If you will seriously struggle with mobility then the best is probably clocktower hotels that are literally in front of the umrah gates, not sure of their quality or else as they arent as new as anjum and nearby hotels, and anjum was cheaper and included an amazing breakfast and amenities. Would come again. I came from the UK..
素晴らしい
82件の口コミ
9.5/10
1泊あたり
£90
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9.5/10
素晴らしい
NNJ2920Our favourite place to stay in Makkah - cannot fault the establishment in their services. Special thanks to Fahad (who assists with room services) who looked after us very well
ゲゲスト枕が汚れていて血痕が付いていました。幸いツインルームを一人で利用していたので、フロントには連絡せず自分で枕を交換しました。
地元の人々は中国人が嫌いなようです。ニカブを着用していたので地元の人と見分けがつかなかったはずですが、パスポートを見た途端、フロントの態度が変わりました。チェックアウトの際も非常に不機嫌そうでした。チップを渡そうとしましたが、従業員はすぐに「Have a good day.」と言ったので、結局チップは渡しませんでした。後ろに誰も並んでいなかったのに、なぜそんなに急いでいたのか分かりません。
レストランはまあ普通でした。巡礼に来る人々ばかりなので、メッカに「楽しむ」という気持ちで来るなら、幻想は捨てて現実を見るべきでしょう。
パキスタン人のタクシー運転手には注意してください。Uberを利用し、緑色のタクシーには乗らないでください。
NNJ2920Thank you for a really memorable stay. I will be recommending you to all my family and friends - great service, very attentive staff, food was great, access to Haram was so convenient, rooms very clean and beds very comfy. View was magnificent! Thank you, look forward to booking again
ゲゲストOur stay at Elaf Kinda Hotel was truly pleasant. The warm welcome extended by the staff created an excellent first impression. The hotel’s location is highly convenient, being only a 5-minute walk from the Haram and Kaaba. The rooms were impeccably clean, comfortable, and well-equipped with all essential amenities. We look forward to choosing Elaf Kinda Hotel again for our future visits.
匿匿名ユーザーPrice: Very cheap for a 4-star hotel. Good value for money.
Location: Quite far, located in the an Naseem area, but like the vive there.
Shuttle bus : very excellent and very punctual.
Room: Overall okay, but the toilet is quite small.
Breakfast: Has a good variety, but the menu is almost the same every day. I stayed for 7 nights and ended up eating nearly the same items daily.
Staff: Generally okay, but there was a serious incident that affected my stay. One night, a bellman attempted to open my room door 2–3 times. Fortunately, I had engaged the inner lock, so he was unable to enter fully. He was accompanied by other outsiders, which was a clear breach of guest privacy and safety.
I immediately made a complaint to the reception. They offered a room upgrade, but the room change process took a very long time. I waited from before Maghrib until after Isya, and eventually had to go to the reception myself to follow up.
Wi-Fi: After changing to the new room, the Wi-Fi signal was very weak. I had to sit near the lift area just to get a stable and stronger internet connection, which was very inconvenient.
GGULRAZE NAWAZ29 Aug - 31 Aug
Relaxing Honestly for Families & Groups
A true 5 ⭐️
Fast Check-in & out.
Best Arabic Coffee (Gehwa) served at reception after Zuhur
Fresh and variable breakfast
Booked 2 Quadruple rooms 1311, 1111
Excellent Room service specially by Guy in day shift named “ Muhammad Mehdi” very professional and generous 😊
May Allah promote you with success, Ameen