Allhamdulliah - very good ser. In Sha Allah, will stay when will come for Umrah again l.
Walkable distance to Masjid aal Haram.
Close to HHR TRAIN station Mecca.
Very good breakfast.
Thank you.
アドレス ジャバル オマール マッカは2023年に開業、メッカに滞在するお客様にお勧めです。Makkah Stationから8km、キング・アブダラジズ国際空港から72kmと、交通便利な場所にあります。有名な観光名所のQasr Bin Sulaiman historicalや黒石、Masjid Abu Bakr Siddiqまで、徒歩でお出かけいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。メッカの当施設のお客様は、駐車場をご利用いただけます。このホテルの清潔度は非常に高く評価されています。このホテルは、家族連れのお客様に好評です。
ゲゲスト2026.02.07
Great hotel. Nice staff and breakfast. Close to Haram too but does require a short walk (5 minutes). Our room had ana amazing view as well as the Sky Mussalla mashallah.
We had a pleasant stay for 2 nights, booking 2 rooms for 6 adults. Check-in was smooth and easy. The staff were generally helpful, from the bell staff who assisted with our luggage to the reception and room service.
The rooms were clean and well-equipped with the necessary amenities. The hotel is about a 5-minute walk to the Haram, though the walk is slightly uphill.
On the first night, the extra bed we requested did not arrive, and we had to follow up again the next day before it was provided. It was a bit inconvenient, but overall our stay was still comfortable
The hotel was clean and tidy, and the location is very close to the Haram. However, we were very disapointed by the mediocre breakfast (very few types of food to choose from and what's even worse, refilling food is very infeequent) and the very slow wifi (10 mbps at this day and age and in such a high end hotel!!).
Overall, the hotel met our expectations in certainareas but was way bellow expectations for the price in others. We're definetly not coming back.
Location was good compared to to trip.com hotel deal, liked the rooms but that much, has facilities not good amenities in the room, but lift was available in the rush hour.
Comfortable & clean. Room & bathroom sizes are quite big & spacious for 2 persons. Quick & easy procedure for check in & check out. Only 3-5 mins walking to Masjidil Haram. Old hotel but quality still good.
Great location
1.Easy check in. Supportive and welcoming people
2. Great breakfast and lunch buffet. Enjoyed the quality and fast
3. Shuttle service to Haram and Mall every 5-7 mins
4. 5-7 mins walk to Haram
5. Great views.
Loved the rooms. Very comfortable and spacious.
Dear Team at Swissôtel Makkah,
Thank you very much for your kind message.
I had a truly wonderful stay at Swissôtel Makkah. This was my **third stay** at the hotel, and once again my experience was excellent. The location is exceptional, with easy access to the Haram, which greatly enhanced my Umrah experience. The room was comfortable, clean, and well maintained, and the atmosphere throughout the hotel was peaceful and uplifting.
I was particularly impressed by the professionalism, kindness, and attentiveness of the staff, who were always willing to help and ensured that my stay was both comfortable and spiritually fulfilling. Everything met and exceeded my expectations, and there was nothing I felt needed improvement.
Thank you once again for your excellent hospitality. I look forward to staying with you again in the future, in shā’ Allāh.
Kind regards,
Fahmida Begum
AAulia BimoOverall the hotel staff & receptionist services was very great. Unfortunately, we had bad experiences with the Majlis Restaurant & Cafe Staff services. They force us as the guest of the Raffles for any order with specific minimum order and payment, even though the time we visit is around 9.30 pm (local time), after the dinner.
Please take the act as appropriate for any staff that not provide good service and humble to the Hotel Guest.
Appreciated and thanks.
ゲゲスト枕が汚れていて血痕が付いていました。幸いツインルームを一人で利用していたので、フロントには連絡せず自分で枕を交換しました。
地元の人々は中国人が嫌いなようです。ニカブを着用していたので地元の人と見分けがつかなかったはずですが、パスポートを見た途端、フロントの態度が変わりました。チェックアウトの際も非常に不機嫌そうでした。チップを渡そうとしましたが、従業員はすぐに「Have a good day.」と言ったので、結局チップは渡しませんでした。後ろに誰も並んでいなかったのに、なぜそんなに急いでいたのか分かりません。
レストランはまあ普通でした。巡礼に来る人々ばかりなので、メッカに「楽しむ」という気持ちで来るなら、幻想は捨てて現実を見るべきでしょう。
パキスタン人のタクシー運転手には注意してください。Uberを利用し、緑色のタクシーには乗らないでください。
FFauzi NirwansyahGreat stay overall at Swissôtel Al Maqam. The location is excellent with very convenient access to Masjid al-Haram, making prayers easy at any time. The room was clean, comfortable, and the staff were professional and helpful throughout the stay.
Only a small concern: although my checkout was extended until 2 PM, my key card stopped working around 1 PM and needed reactivation. Aside from that minor issue, everything was smooth and enjoyable.
ゲゲストThe location is fantastic, just exactly what I needed especially in Ramadan. The masjid next door makes it so accessible and easy for travelers.
What I really appreciate about this is The receptionist ( a lady which her name began with M - i think she’s Indonesian originally , I forgot her full name - sorry)
She was very helpful and kind. The service guys are always nice. The staff at the entrance of the dinning were very friendly. The buffe was delicious and had variety.
The only not very pleasant experience I had was with this 2 specific security guards at the front entrance on the 25th Feb around 8:00pm. They acted very rude and unhelpful ( I don’t know their names but they need to improve in their humanity and manners.
Other than this, I has a very pleasant experience here mostly.
ゲゲストA very nice and clean hotel, located close to the Haram. The food is delicious, and the reception staff are extremely helpful and kind. The room is fantastic and cleaned daily. Highly recommended.