Very clean and quiet. WiFi, while free would not allow streaming, and access to some other general sites such as NZ Parliament. So used mobile data. Some utensils and cockery need updating and replacing e
g. chipped cockery and missing spoons. No Sky Movie channels and one documentary channel - but plenty of sports channels.
Only the plus side friendly greeting from reception and good value for money deal. Bed was comfortable, and not much noise from road. The small courtyard out the back was nice to sit in.
Perfect place, was just a bit disappointed in the fact that there weren't any heaters in the room, only outside and didn't seem to work well so bedrooms were a bit cold (and windows were opened when we arrived so while it's good for fresh air, it made the place a bit chilly).
Very clean. Excellent service.
However, as per policy (says the receptionist), I was surprised why they have to swipe my card even though i have already paid online, which I didn’t allow, because I have had a bad experience with card scam thus I have to deposit $200NZD which was returned upon checking out (after they checked the room).
The stove’s exhaust and overhead light weren’t functioning. There were only 2 chairs inside 2 hand towels and 2 flannels though a triple (good for 3 adults) room was booked. Good enough the TV was at first soundless that we found out that the inn’s black book weren’t there.
We could have been charged for its loss if the receptionist didn’t look for it the night before we checked out.
There was a room price disparity of of $16NZD more or less which I paid online and the actual receipt at the inn. The online booking was $16NZD more expensive.
Very convenient for the beach, town and aquarium.
Well located on the sea front.
Clean.
The room literature suggested they had had problems with guests in the past and was quite unsettling to read , not entirely welcoming and full of encouragement for your stay.
Highly recommenad staying at the Spanish Lady staff were amazing we had a great stay in our 2bdrm unit it's an older style could do with a bit of paint to upgrade but beds were comfortable kitchen was well equipped with oven an stove top cooking utensils dishes etc.
Shower toilet well stocked with towels complimentary shampoo/conditioner handwash toilet paper very clean. We stayed 2days and enjoyed our time only downside for us was the window in the toilet glass shutters allowed cold air into the room as well as a security issue for me. Overall stay was excellent access to laundry an if it was warmer weather the pool and spa would of been absolute tops for us as a family. Close to shops supermarket and city centre.
Thank you Spanish Lady we will definitely come back again when in Napier