Déçu de la douche dans la chambre
, pas de cabine fermée, tout l eau va jusqu’à la porte de sortie et obliger de racler à chaque fois
Chaussette trempée
Sinon r.a.s
Located on Alger hillside, can enjoy the entire city scenery within walking distance. The rooms are clean and tidy, the breakfast is plentiful, and the facility decor is modern. Good for sightseeing and short business trips.
I’ve found from experience in Algeria, customer service is not their forte. I’d suggest this is not just the HI but all service sectors in general, perhaps it’s the French influence, but regardless, across the whole residence I did not meet one cheery, polite or energetic person, everything just seemed to be troublesome or beneath them, I blame management however and somewhat by need, I will return however, let me conclude by suggesting the hotel is very nice, my room was well appointed and clean, the restaurant and food within, commendable.
As an aside, do book the hotel taxi service to and from the airport, it was efficient and very cheap compared to other countries I visit.
Un emplacement exceptionnel avec vue sur mer, où le personnel se montre très attentionné. Bien qu'une erreur ait été commise, ils ont su rectifier rapidement et efficacement ce désagrément.
KKhadija MaalejWarm Hospitality, Monotonous Cuisine
This hotel boasts incredibly friendly staff and a stunning garden, creating a welcoming family-like atmosphere. However, the dining experience is hindered by a lack of variety in food options, particularly at breakfast. While the hotel excels in hospitality and ambiance, an enhancement in the culinary department is needed to provide a well-rounded experience.
ゲゲストWe booked the hotel before booking the air tickets, but letter got the air tickets a day before our arriving date , we sent several messages to the hotel's e mail address as well as to trip.com to adjust our booking.... none responded to our communications, we tried to contact the hotel by phone, but they do not respond too.
with more frustration, when i showed the e mails copy at the reception counter (Hotel) the checked and informed that they have received the mails... did not even bother to give me any explanation for not responding to my request. My colleague and I, had to stay in a different hotel for 1 night and left AZ Hotel Vouge, D or a night before... this non - cooperation not only cost us USD 200 more but had to face a lot of trouble .
ゲゲストI’ve found from experience in Algeria, customer service is not their forte. I’d suggest this is not just the HI but all service sectors in general, perhaps it’s the French influence, but regardless, across the whole residence I did not meet one cheery, polite or energetic person, everything just seemed to be troublesome or beneath them, I blame management however and somewhat by need, I will return however, let me conclude by suggesting the hotel is very nice, my room was well appointed and clean, the restaurant and food within, commendable.
As an aside, do book the hotel taxi service to and from the airport, it was efficient and very cheap compared to other countries I visit.
ゲゲストHôtel moyen avec chambre vraiment très très très sommaire ! Sans ascenseur !
Petit déjeuner copieux mais vraiment à revoir niveau literie chambre pas moderne odeurs , wc …
SSabohaJe suis arrivé à minuit l’a cueille était très bien et j’étais fatigué j’ai monté à la chambre pour dormir la chambre était très propre, je me suis endormi directement, et le lendemain matin je suis allé à mon rendez-vous et j’ai laissé mes valises à l’hôtel et quand je suis revenu à l’hôtel, j’ai repris mes valises pour partir, mais j’avais pas le temps de rester manger dommage j’ai pas goûté leurs nourriture c’était le ramadan, et j’étais pressé de rentrer chez moi,je le recommande vivement 👍🫡