Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
Exceptional service for a half board stay on weekday that offered a tasty 3-course dinner and breakfast in such a premium hotel with pool, gym room, steam room and sauna! Definitely worth to come again and again!
Nice comfortable stay. The side entrance was not visible so had to walk around to get to the reception. Pl look out for this entrance will save a lot of time to get to/from Warrick center. Will definitely stay again. Thanks
Beautiful grounds. Thankfully the heating in the room works. There are however no lifts and the way to the rooms from reception is confusing. But nice staff, and Sherelle at the restaurant who was our waitress was amazing and thoughtful and made sure my team and I were well looked after.
匿匿名ユーザーGood condiments. Spacious room and toilet. Good service. Good location. Was lucky enough to book during low peak bec the sound proofing in some of the rooms are not so good. Feels like whoever was outside talking or even just closing doors felt like they're in our room lol!
TTAMBGenerally good for short trip over the weekend, great location with access to public parking and car parks. However the lift wasn’t working properly leading to delays. In room facilities get dated and so can tailor just basic needs, cleanliness just ok barely borderline 3 stars. Staffs are friendly and helpful, many staffs at the canteen during breakfast times, responsive and friendly. Passed for the money spent increasing overall cleanliness and better quality towels etc. would help increase rating.
ゲゲストWe've stayed here many times and everything has always been fine.
Unfortunately, this morning they were a bit unorganised in the breakfast room, no saucers, no glasses, no bowls and a few more things missing. They soon rectified things when asked.
KKoon HoDecent sized room. Reasonably clean. Has an indoor swimming pool, which is really nice. Location is not near the city center. Overall, a good stay.
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
匿匿名ユーザーThe room was nice and tidy and ideal for my solo stay. The location is great for train travel as it is a one minute walk from New Street station.
The check in was quick and easy.
All in all good value for money for my one night stay.
ゲゲストThis hotel was perfect for an overnight stay fir work the bed was extremely comfortable room
Very bright and clean reception was lovely the lady on night shift very chatty and welcoming
Breakfast was perfect nice spaces and food choice of food fully recommend this hotel and credit to the manager