The front desk is very friendly. The rooms are spacious. Breakfast is a basic selection with a local choice of foods. Locations near padang town. Walkable within the local spot
overall we are happy, clean hotel nice staff, bedroom lighting is a bit dark. food is not bad. Nice open veranda on the 9th floor which is nice to sit and enjoy the sunset. GOOD HOTEL TO STAY IN bUKIT tINGGI
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
A perfect hotel with reasonable price. The front desk is very good with super warm welcome by staff. Room is huge and nice. Breakfast very good. Even the hotel in University but near with shopping mall and got beach (about 500m walking). I enioy brisk walk in morning around that campus. A perfect morning..
ゲゲストZaky is a very nice and helpful person. He helped me for anything during my stay, even if his English is not perfect he'll always try his best to exchange with you
SSyahmi WazerEverything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too.
The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed.
However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.