VVik SharmaGreat location and service - very attentive, responsive and supportive staff. The food was just about acceptable (ok-ish/so-so). But the overall experience wasn't that great as the hotel looks and feels very tired and run down. The furniture and ambiance were very shabby. Bed and bedding need to be replaced pronto (probably all over 20 years old, and it shows/smells!). The whole place needs a refurb and a facelift to meet Radisson standards. Until then, it's a 2 or 3-star hotel at best. Nothing even close to 4-star and 5-star is out to the question.
ゲゲストMr Sarkar very helpful and good host - hospitality is 200%. He suggested we visit Zero point bridge and even kind enough to give us a ride there in his own car. He showed us the way to walk back to the home stay. He also kept an eye out for us and was especially nice when he found and picked us up when we were on our way back from Zero bridge. Breakfast was good, delicious and fast. Hospitality was genuine and second to none. I would highly recommend this place to anyone on a budget
ゲゲストDear team at hotel grand sharan, i recently had the pleasure of staying at your property and overall, my experience was quite good. The hospitality, cleanliness, and comfort provided were commendable, which reflects the standard of a 4-star property. However, i would like to share a small suggestion to enhance the guest experience further. Some essential amenities such as a dental kit and a hair dryer were unavailable in the room. These are typically expected as part of the standard offerings at a 4-star property, and ensuring their availability would significantly improve guest satisfaction. Thank you for your warm hospitality, and i look forward to staying with you again.