Hotel really well situated for the motorway and for Newbury station.
The facilities are really good, and service received from the moment we arrived from the very friendly and helpful member of staff on reception.
Really lovely breakfast with a great choice of food. Will definitely be returning
Absolutely brilliant hotel, fantastic staff who couldn't do anymore for visitors, clean rooms and clean common areas, plenty of activities to occupy the kids during the stay and plenty of refreshments during the day including good breakfast and dinner options.
We used the pool twice a day during our stay, visited the arcade and outside park / nature trails and outside games section and neither of my children wanted to come home. I 100% recommend this hotel to everyone and will definitely be visiting again!
Lovely comfortable hotel, only drawback for us was that although they accept dogs (for which they charge quite a lot) there's nowhere to eat apart from the lobby, which is rather big and exposed, if you have the dog with you. Part of the dog policy is that they shouldn't be left alone in the room (that I agree with) but it left us having to go out of the hotel to eat at a local pub which was more dog friendly. Otherwise it was great, comfortable beds, good bathroom and a pleasant ambience, nice receptionists.
After requesting a quiet room due to having our 11 month old with us we were placed directly above the function suite for a wedding and while testing the sound system the floor below are feet curated and the noise was crazy.
The moved us rooms out of the original Manor House we requested and into the furthest room possible from all amenities on offer smaller than our original room, 3rd floor and no lift with a baby in a pram and lots of luggage. The room was also unbearably hot and a crazy sensor/light in the bathroom kept our son (and them us) all night.
Not sure if recommended staying here. .
Nice location, ample parking, easy to find. Disappointing things were no wifi connectivity in the room no network signal either. The leisure facilities were not looked after as jacuzzi was out of order without a mention on website, steam room was not operational one day out of the two days stay. Not enough lights in the room. Double bed was bit too small. Both The reception guys were excellent very polite and helpful.