Amazing location with a spacious room and balcony, the breakfast is also wonderful with fresh homemade bread and offering a lot of amities introduction from the spa and fork and spoon cafe. We have a good time oh and the car park with overnight special offer
Have always wanted to stay here. Sadly it's very dated in places. The first room I checked into was cold, it appeared that the heating was not working. Was offered blankets or change rooms. Opted to change room. 2nd room was unbearably hot but felt I couldn't complain again. Only one of the two small windows opened and the radiator had no controls to turn it down.
The reception gave me no directions to get to either room location the hotel is a maze.
Door staff on security were good and welcoming when getting back early in the morning and this was reassuring. Reception staff on check out were kind and happy to store our bags in the luggage room while we wandered round Bournemouth. For less than £50 for a Saturday night hotel it was as I expected.
Great location, close to town and the beach, if they refurbished the hotel the price wouldn’t be such a bargain. Keep expectations low and just need some ware to sleep you be happy.
L'acceuil pendant le check-in est à revoir..
Je n'ai pas pris de petit déjeuner, seulement le dîner. Une discussion stérile commence et l'acceuil a en effet constaté qu'il n'y avait pas de petit déjeuner mais que le dîner...
Personne explique le fonctionnement de l'hôtel, où se trouve le restaurant pour le dîner, juste demander l'heure pour manger.
Je ne me suis pas senti à ma place.
2 bagages en arrivant, je galère pour entrer, personne pour aider...
Mon anglais n'était pas top mais je faisais l'effort de communiquer.
Par contre les serveurs du restaurant du soir sont gentils, agréables et attentionnés. Bravo
Le check-out a été bien mieux et ils étaient compréhensifs. Rien à dire. Sourire était là
L'hôtel est très propre , rien à dire.
The room wasn’t what I expected for the price. The bed was extremely uncomfortable and the water pressure in the bathroom for the shower was awful. We had a better shower in the indoor pool at the other hotel. Some of the staff we very friendly but others came across rude. Other than that the location was perfect
Only just found this hotel and love it. Good atmosphere all round, air con and great bar/restaurant. Will always stay here when in the area
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JJORid190Have always wanted to stay here. Sadly it's very dated in places. The first room I checked into was cold, it appeared that the heating was not working. Was offered blankets or change rooms. Opted to change room. 2nd room was unbearably hot but felt I couldn't complain again. Only one of the two small windows opened and the radiator had no controls to turn it down.
The reception gave me no directions to get to either room location the hotel is a maze.
Door staff on security were good and welcoming when getting back early in the morning and this was reassuring. Reception staff on check out were kind and happy to store our bags in the luggage room while we wandered round Bournemouth. For less than £50 for a Saturday night hotel it was as I expected.
LLuv Urself 愛自己Amazing location with a spacious room and balcony, the breakfast is also wonderful with fresh homemade bread and offering a lot of amities introduction from the spa and fork and spoon cafe. We have a good time oh and the car park with overnight special offer
ゲゲストGreat location, close to town and the beach, if they refurbished the hotel the price wouldn’t be such a bargain. Keep expectations low and just need some ware to sleep you be happy.
88285SueHDouble sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
NNazmulWe specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor.
On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool.
Parking was £10 a day which I believe should be included in the stay.
Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.
ゲゲストTypical UK seaside hotel, in need of re-furbishing. We paid a lot for the small, badly furnished bedroom, but it was one of the busiest weekends of the year. Friendly, helpful staff. Chloe in the bar was a star. Pleasant walk through the park to the beach.