イギリスドーセットで、プールのあるホテル

Stunning Views and Great Service, but Watch the Extras My wife and I stayed here from Friday to Sunday and had a lovely experience overall. The highlight was definitely the friendly staff—to our surprise, they upgraded us to a beautiful sea view room without us even asking! The Good: Location: Simply unbeatable. It’s a very short, walkable distance to the beach and local attractions. Service: The team was welcoming and proactive. The Not-So-Good: Extra Charges: We were disappointed to find that leisure services (pool/gym) come with a fee of £5 per person, per day. Parking: It is quite expensive. Honestly, you might be better off looking at nearby public parking lots, which are more budget-friendly. Overall, a great stay for the location and the view, just be mindful of the add-on costs.

The hotel is undergoing refurbishment. We had a family room which was beautifully decorated, the beds were comfortable. Breakfast was good. We used the pool which is quite dated and small for the size of hotel but a nice bonus. The staff were excellent, friendly and helpful. We will definitely will be back again. The hotel has a lot of families staying there, would be nice to do a early evening disco/ something for the children to make use of the empty bar area

ヒルトン・ボーンマスでの滞在は素晴らしかったです。ホテル、スパ、そしてお部屋は本当に素晴らしかったです。唯一の欠点は朝食のサービスでした。オムレツを作るのに75分もかかり、しかも注文が間違っていました。

Double sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint. Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful! Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room … The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.

これはこのホテルへの2回目の訪問でした。残念ながら、同じ経験を2回経験しました。ホテル自体は素晴らしい設備で素敵です。部屋は素敵で、ベッドは巨大で非常に快適です。ふわふわの豪華なタオル。プールエリアとプールは素敵で、暑い日に海外にいるような気分です。サンラウンジャーの戦いですが。しかし、それはスタッフによって完全に失望しています。バーのスタッフの態度は恐ろしいもので、毎回飲み物を手に入れるのは不便でした。オールドハリーロックスでローストディナーを食べました-スタッフはそこではるかに優れていて、vは収容できましたが、これはホテルとは別の会社だと信じています。牛肉は部分的にタフでしたが、それでも良かったです。豚肉は素敵でした。予約時に朝食は22ポンドですが、ホテルでは15ポンドなので、その罠にはまらないでください。スタッフは彼らが何をしているのか知りませんでした。彼らは最初に私たちの飲み物の注文を正しく受けることができず、それから彼らは私たちの簡単な朝食の注文を台無しにしました。私たちの中には、他の人が食事を食べる前に朝食をほとんど終わらせる人もいます。朝食自体は非常に小さく、キノコの半分しか与えられませんでしたか??£22/£15で、少なくともキノコ全体を食べることを期待しています... それから彼らはカードマシンの使い方を知りませんでした..  出発する前に、小さいながらも素敵なスパを使用しました。サウナは閉鎖され、プールは凍っていました。ホットタブもあまり暖かくありませんでした。  全体的にそれは素晴らしい経験ではありませんでした、私たちは戻ってこないでしょう。非常に貧弱なサービスのための部屋に対して最低260ポンドを支払うことは犯罪です。

部屋は値段の割に期待外れでした。ベッドは非常に寝心地が悪く、バスルームのシャワーの水圧もひどいものでした。別のホテルの屋内プールのシャワーの方が良かったです。スタッフの中にはとてもフレンドリーな人もいましたが、失礼な人もいました。それ以外は立地は完璧でした。

The kind lady at reception let us check in early and gave us an upgarde to a sea view room. The room was small and not very modern. There was a fan in the cupboard covered in dust that we used as there was no air conditioning. Trip advert said parking available but I did not realise this meant paying £12 when I arrived. The lady almost seemed embarassed asking for it. Fairly decent location on the main promenade. Close to beach. Breakfast was below average. Place is in need to some updating and/or TLC.

We had a wonderful stay with my boyfriend. The hotel was beautiful, spotless, and had such a calm, relaxing atmosphere – perfect for a romantic break. The staff were warm and welcoming, and the location was ideal, just a short walk to everything we needed. From the lovely room to the delicious breakfast, everything made our stay feel really special. We’d definitely love to come back!

I need to give a huge shout out to every reception staff member as every single one has been incredibly kind and friendly as soon as we entered the building! When asking questions, every single staff member gave a detailed answer to the point where I wouldn't even have to ask again or ask any further questions! Our room didn't have any AC and our room was very warm even with a fan provided. The bathroom.door was very squeaky too and you had to give quite a nudge when trying to close it or open it. But despite these, the staff member made up for it, we both enjoyed our stay and would recommend this place to anyone travelling to Bournemouth!

Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much