Lovely hotel!
Slightly ”disappointed” by the dinner service. We arrived at 6:30pm, ordered our meals swiftly with the waitress. Our dinner did not come until after 8:30pm. It was very busy to be fair.
We stayed at the Holiday Inn Express in Cheltenham in mid November 2024.
The hotel is very conveniently located close to the town centre shops and other amenities.
The staff at check-in were really helpful.
Brilliant few days spent at the Devere. No complaints at all! The staff are all polite and nothing is too much bother. The breakfast are buffet style great choices of breads fruit cereal s and juices, as well as cooked food - this could be hotter but it’s the norm with buffet. The old boathouse is fab part of the hotel but separate big shout for Jack who was brilliant. We also used ROX over the road for canoe hire defo worth a visit.
Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
ゲゲストGreat location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
ゲゲストWe were disappointed on arrival to find that we had been allocated a standard room, instead of the Opulent one we had booked through trip. The receptionist was very nice but wasn’t able to give us the room we booked as there wasn’t one available. She gave us a slightly better room which was ok but looked like it was ready for a refresh. We needed to call reception as there wasn’t no hair dryer in the room but there was no instructions for using the phone, when we worked it out there was then no answer! We then needed reception again later as our neighbours were playing really really loud music, again no answer. Besides this, the hotel was very nice, the restaurant was very good and reasonably priced, the pool was nice and the breakfast was good. We would stay there again but book direct.
ゲゲストBrilliant few days spent at the Devere. No complaints at all! The staff are all polite and nothing is too much bother. The breakfast are buffet style great choices of breads fruit cereal s and juices, as well as cooked food - this could be hotter but it’s the norm with buffet. The old boathouse is fab part of the hotel but separate big shout for Jack who was brilliant. We also used ROX over the road for canoe hire defo worth a visit.