Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
We stayed at this beautiful hotel for my 60th birthday. With my daughter. The views are breathtaking and the hotel its self . Great location the staff are very welcoming and courteous.
There is lots of parking , unfortunately we did not get a chance to use the spa facilities.
Our only negative thing was our room although lovely the carpet had a few stains on it and our windows did not open easily , and the entrance hall to our room was very dirty we had been given a room in the grounds outside of the hotel and for the cost of our stay we were very disappointed after seeing such elegance,with the main Hotel and the lobby etc . We had also been given a room with a bathroom that was more suited to someone who needed more support and although there was nothing wrong with that , it would of been nice to have had a choice of a bath as well and we felt someone else might have benefited more with this set up on their stay.
Had a great time staying in this hotel this was in fact our second time here! We did have to make the child’s bed up ourselves as it wasn’t ready but reception was quick to help, apologised and this was a very small inconvenience and did not have any impact on our stay.
We were disappointed on arrival to find that we had been allocated a standard room, instead of the Opulent one we had booked through trip. The receptionist was very nice but wasn’t able to give us the room we booked as there wasn’t one available. She gave us a slightly better room which was ok but looked like it was ready for a refresh. We needed to call reception as there wasn’t no hair dryer in the room but there was no instructions for using the phone, when we worked it out there was then no answer! We then needed reception again later as our neighbours were playing really really loud music, again no answer. Besides this, the hotel was very nice, the restaurant was very good and reasonably priced, the pool was nice and the breakfast was good. We would stay there again but book direct.
De Vere Cotswold Water Park での滞在は最高でした。ホテルは、部屋を美しく飾り付け、記念日に心のこもった贈り物を用意するなど、期待以上のサービスを提供してくれて、本当に特別な体験になりました。湖の素晴らしい景色を望む静かなロケーションも魅力を増しています。屋内プール、スパサービス、ジャグジー、スチームルーム、ジム、バー、レストランなどの優れた施設のおかげで、滞在は信じられないほどリラックスして楽しいものになりました。体験のあらゆる側面が、快適さと贅沢さのために思慮深く設計されていました。ロマンチックな休暇や静かな隠れ家に強くお勧めします。
We stayed at the Holiday Inn Express in Cheltenham in mid November 2024.
The hotel is very conveniently located close to the town centre shops and other amenities.
The staff at check-in were really helpful.