Hotel has great facilities and was very clean, though we were disappointed to realise that due to unsafe cliffs, it no longer offered direct access to the beach. Service should really be improved for such an expensive hotel:
1. Reception gave us 2 twin beds even though we specifically made a request at booking for double bed
2. Restaurants got my coffee orders wrong on multiple occasions throughout the stay
3. During the saturday bbq night, the hostess Priscilla made up a poor excuse not to give us a poolside table even though we were one of the earliest guests there. Her excuse was the remaining poolside tables were reserved for 4 families with dogs. We didn't see a single dog during the entire course of 2 hours, and the tables were given away to other couples for reasons unknown. This incident really upset us, and the fact that she had the audacity to make up such an excuse is appalling.
4. Gratuity was charged at 7.5% for every item, which is fine but what left a bad taste in the mouth is the hotel did it without informing customers upfront.
Pure Concept Hotel is conveniently located at the roundabout, with car park stopping bays in front of the hotel. Just outside the hotel, is a taxi rank if you need a taxi. The reception folks are very friendly and helpful. We had issues with the self-check-in kiosks but they took the pain out of our check-in. The amenities are simple but complete.
Boa localização, a poucos minutos a pé do centro.
Espaço calmo e acolhedor. Apenas achei exagerado o preço do pequeno almoço por pessoa ( €10) incluindo crianças a partir dos 6 anos.
Tim member of staff was exceptionally very attentive and helpful he along with all other staff made my stay really first class
I will recommend this hotel to all my family and friends
Thanks to the owners
I cannot fault this hotel at all. From the check-in to checkout we had a lovely stay, the room was lovely and the bed very comfortable, it was spotless as was the well equipped bathroom. Also I was surprised that the breakfast was so good, ripe fruit, cereals, pastries, meats and a hot selection too. I was extremely impressed with this hotel, I have stayed in other hotels which cost a lot more and they weren’t as good as this.
ゲゲストPure Concept Hotel is conveniently located at the roundabout, with car park stopping bays in front of the hotel. Just outside the hotel, is a taxi rank if you need a taxi. The reception folks are very friendly and helpful. We had issues with the self-check-in kiosks but they took the pain out of our check-in. The amenities are simple but complete.
SSbj66Decent Stay, but Could Be Better for a 4-Star Hotel
The Good:
• Location: The hotel is in a great spot—just an 8-minute walk from train Station and only 10 minutes by taxi to the airport, making it very convenient for travelers.
• Breakfast: One of the best parts of our stay! A great selection of food, and the addition of a piano playing in the background made for a lovely atmosphere.
The Not-So-Good:
• Bathroom Issues: Unfortunately, the bathroom had a bad smell, which we believe was caused by water collecting under the floor for a long time. The shower design was also frustrating, as water would leak out onto the bathroom and toilet floors. Additionally, the ventilation fan didn’t seem to work well, which made the smell worse.
• Construction Noise: This was a major issue. There was loud construction work from 10 a.m. to 5 p.m., making it nearly impossible to relax in the hotel during the day.
• The overall entrance to the hotel didn’t feel like a typical hotel—it was busy and had a commercial feel, more like entering a shop or mall.
We’d rate it 3/5. While the location and breakfast were great, the bathroom issues, construction noise, made it feel below 4-star standards. With better maintenance and some upgrades, this hotel could be much better!
SStella77Très belle hotel avec de belles prestations
Je regrette néanmoins que l'accès à l'espace bien être soit payant alors qu'il est impossible de profiter de la piscine extérieur en hiver
ゲゲストFormer Porta Nova Hotel since 2017 completely remodeled. Free breakfast, free Sauna and Turkish bath, free indoor and outdoor pool makes this place a bargain if you can get reasonable rates (65€ we paid per night). Buffet dinner 29€/Person + drinks is overpriced (local restaurant dinner incl. drinks is 15-20€/Person)
Breakfast buffet has huge selection, made to order eggs and stuff is a real plus.
Parking (still) free (incl. the roadside). Very nice personell all over - high recommened for Tavira! I recomend ”Restraurante O Simao” in residential area
ゲゲストAlbergo di buon livello, ma prezzo superiore alla media. Un po' fuori dal centro, però ha ristorante, dove ho fatto un'ottima cena di pesce, a prezzo ragionevole.
TTippyToesThis hotel is at an excellent location which is right on the sea front. The beach is just across the the promenade. Plenty of shops and eateries along the promenade and a short walk to the marina.
You can hire a bike from the hotel for a reasonable price and they provide a lock so you can explore the area which has lots to see.
All in all this is a very good hotel. Will love to return again some day.