イギリスグロスタシャーで、スパのあるホテル

The service was very good. The staff were friendly and efficient. The room and bathroom were very clean. The choice of food at breakfast was excellent and I was made to feel welcome and relaxed as a single lady (this is not always the case in hotels even these days). I enjoyed using the swimming pool which was situated near my room.

ホテルは古く、床板はいたるところにきしむ。 私は老人ホームのような感じがします。 しかし、スタッフは素晴らしく、一人一人がいました。 ダブルスイートに滞在しました...十分にいいですが、それはスイートではありません。敷地内のレイクサイドレストランで夕食をとりましたが、値段も手頃で良かったですが、部屋は寒く、食べ物は到着するのに長い時間がかかりました...シーザーサラダしかありませんでしたが!! とにかく、私たちは朝食を気にしないことにしましたが、チェックアウトとチェックインは完璧でした。 スパ/レジャークラブは単に憂鬱でした。プールは北極寒で、更衣室は「くつろいで」、ラウンジャーはひどいものでした。

We stayed at this beautiful hotel for my 60th birthday. With my daughter. The views are breathtaking and the hotel its self . Great location the staff are very welcoming and courteous. There is lots of parking , unfortunately we did not get a chance to use the spa facilities. Our only negative thing was our room although lovely the carpet had a few stains on it and our windows did not open easily , and the entrance hall to our room was very dirty we had been given a room in the grounds outside of the hotel and for the cost of our stay we were very disappointed after seeing such elegance,with the main Hotel and the lobby etc . We had also been given a room with a bathroom that was more suited to someone who needed more support and although there was nothing wrong with that , it would of been nice to have had a choice of a bath as well and we felt someone else might have benefited more with this set up on their stay.

Had a great time staying in this hotel this was in fact our second time here! We did have to make the child’s bed up ourselves as it wasn’t ready but reception was quick to help, apologised and this was a very small inconvenience and did not have any impact on our stay.

We were disappointed on arrival to find that we had been allocated a standard room, instead of the Opulent one we had booked through trip. The receptionist was very nice but wasn’t able to give us the room we booked as there wasn’t one available. She gave us a slightly better room which was ok but looked like it was ready for a refresh. We needed to call reception as there wasn’t no hair dryer in the room but there was no instructions for using the phone, when we worked it out there was then no answer! We then needed reception again later as our neighbours were playing really really loud music, again no answer. Besides this, the hotel was very nice, the restaurant was very good and reasonably priced, the pool was nice and the breakfast was good. We would stay there again but book direct.

We booked De Vere Cotswolds Water Park as we wanted to celebrate my birthday with some of our best friends. The location was ideal, the atmosphere was very friendly, the bedrooms were amazing and the onsite facilities (including restaurants, cafes, shops and leisure) were absolutely perfect for what we needed. The customer service shown by the staff throughout our stay was truly superb. Special mentions to Olivia and Ruby. Olivia was so friendly and helpful when checking us in on arrival, then kindly upgraded my wife and I to a wonderful room with its own decking area. Ruby in the main restaurant area was brilliant. So very friendly, welcoming and efficient, plus the food was delicious. We really enjoyed our stay and will definitely be visiting again in the future.

We stayed here for Badminton Horse trials and had a great time! The staff were very friendly and helpful from start to finish. The breakfast was nice and there was a wide range of food available. We had dinner there every night as well which was lovely. Would definitely recommend this hotel to others.

サービス: サービスはとても良く、態度も良いです。 テイクアウトを注文すると、フロントデスクが持ち帰りの人を部屋のドアまでエスコートします。

場所は便利で、どこにでも行くのにとても便利です。 施設は少し古く、ベッドは大きいです。 しかし、部屋のトイレの照明は非常に暗く、何もはっきりと見えず、非常に不満です。

Great rooms. Great staff. Lovely location. Drinks at bar exhorbitant price and restaurant food good but well overpriced. Had a nice time but no Christmas menu on 14th December.