Free breakfast was a treat!
Our room had the discomfort of neighbors next door. They turned on the television and the snoring started after the tv was turned off, lasting for quite awhile. Annoying as we had to wake up rather early next day.
The sound proofing of the room was not good at all, another neighbor hit the walls in the morning to make others be more quiet.
We didn’t use any amenities, so no reviews possible.
The location in Tavira is excellent, one can walk easily anywhere around without loosing lots of time!
It was a bit difficult to find at first, Very clean, nice furniture, I meet the manageress she’s a nice polite lady and gives time for you as valued client, (this pays off) I tried to get an extra day a the special rate however she explained very well why it wasn’t possible at that monument, very quiet place this was one of my, only prob kitchen area light and a power outlet wasn’t working . I complained about no air flow at the gym and was offered to have a fan there which done., i
Hotel has great facilities and was very clean, though we were disappointed to realise that due to unsafe cliffs, it no longer offered direct access to the beach. Service should really be improved for such an expensive hotel:
1. Reception gave us 2 twin beds even though we specifically made a request at booking for double bed
2. Restaurants got my coffee orders wrong on multiple occasions throughout the stay
3. During the saturday bbq night, the hostess Priscilla made up a poor excuse not to give us a poolside table even though we were one of the earliest guests there. Her excuse was the remaining poolside tables were reserved for 4 families with dogs. We didn't see a single dog during the entire course of 2 hours, and the tables were given away to other couples for reasons unknown. This incident really upset us, and the fact that she had the audacity to make up such an excuse is appalling.
4. Gratuity was charged at 7.5% for every item, which is fine but what left a bad taste in the mouth is the hotel did it without informing customers upfront.
Pro: Hotel Alba was very clean, the staff at breakfast were very hard working, if a plate was empty on the table, they would remove it straight away. Check in wasn't until 4pm which is a little late than usual but our room was ready by 3pm so we were allowed to go in a bit earlier. The room was a lovely size, plenty of space, comfortable bed and very good shower. Breakfast was very good - pastries/fruit and a little cooked breakfast - buffet style. Plenty of beds and umbrellas around the pool.
Con: The reception staff not very friendly and the 'bar' (which is just an array of alcohol bottles on the back shelf of reception) not great. Missing a trick here to not have a few more comfortable chairs/umbrellas around the top end of swimming pool and a 'mobile' bar and maybe serve snacks/toasties etc.
Great location but hotel is very dated & our room was even worse. Apparently they are renovating the hotel but sadly hadn’t reached the floor level we were on, 7th. An upgrade to a nice, newly renovated room would’ve been much appreciated but it didn’t happen. Not very good management skills really.
Após a nossa chegada e feito o check in deparamos que nao haveria o berço no quarto ao qual foi pedido com uma semana de antecedência. Não reclamei na altura por ter ”pena” do senhor da recepção estar completamente sozinho a noite no hotel. Porém mesmo assim fez os possíveis e impossíveis e fui me deixar o berço tendo deixar a recepção sem ninguém ter ido a lavandaria e ainda ter subido ao terceiro andar. Os meus parabéns, porém, é uma falta de noção da parte da gerência deixar isto acontecer. Tirando isso a experiência e o nosso fim de semana em família foi muito bom, minha filha de 4 meses pela primeira meteu os pezinhos numa piscina ao qual foi uma excelente experiência. Joguei ping Pong com o meu filhote de 13 anos e ainda houve animação junto do bar a noite. Tirando a parte de achar deverá haver mais staff a noite na parte da recepção, porque num pleno domingo e no nosso check out deparamos com o mesmo problema e apenas uma pessoa a trabalhar ao qual fez o nosso check out demorar imenso.
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SSbj66Decent Stay, but Could Be Better for a 4-Star Hotel
The Good:
• Location: The hotel is in a great spot—just an 8-minute walk from train Station and only 10 minutes by taxi to the airport, making it very convenient for travelers.
• Breakfast: One of the best parts of our stay! A great selection of food, and the addition of a piano playing in the background made for a lovely atmosphere.
The Not-So-Good:
• Bathroom Issues: Unfortunately, the bathroom had a bad smell, which we believe was caused by water collecting under the floor for a long time. The shower design was also frustrating, as water would leak out onto the bathroom and toilet floors. Additionally, the ventilation fan didn’t seem to work well, which made the smell worse.
• Construction Noise: This was a major issue. There was loud construction work from 10 a.m. to 5 p.m., making it nearly impossible to relax in the hotel during the day.
• The overall entrance to the hotel didn’t feel like a typical hotel—it was busy and had a commercial feel, more like entering a shop or mall.
We’d rate it 3/5. While the location and breakfast were great, the bathroom issues, construction noise, made it feel below 4-star standards. With better maintenance and some upgrades, this hotel could be much better!
SStella77Très belle hotel avec de belles prestations
Je regrette néanmoins que l'accès à l'espace bien être soit payant alors qu'il est impossible de profiter de la piscine extérieur en hiver
ゲゲストFree breakfast was a treat!
Our room had the discomfort of neighbors next door. They turned on the television and the snoring started after the tv was turned off, lasting for quite awhile. Annoying as we had to wake up rather early next day.
The sound proofing of the room was not good at all, another neighbor hit the walls in the morning to make others be more quiet.
We didn’t use any amenities, so no reviews possible.
The location in Tavira is excellent, one can walk easily anywhere around without loosing lots of time!
ゲゲストAlbergo di buon livello, ma prezzo superiore alla media. Un po' fuori dal centro, però ha ristorante, dove ho fatto un'ottima cena di pesce, a prezzo ragionevole.
SShermin.03Me and my sister stayed here and all I can say is don’t hesitate ,book this place and you won’t be disappointed.lovely staff and clean and refreshing room. Very cute local cafe across the hotel and very convenient location.
ゲゲストWe booked a resort view with a balcony got a ground floor with decking. The bedroom was a bit strange, the bathroom had a glass wall at the shower with a curtain in the bedroom covering it????? Cleaning of the room daily was very late could be as late as 3 or 4 pm in the day. We booked all inclusive, the food was amazing and there was always seemed to be food available. Buffet dinner was the best option. The drink selection was varied and non stop, all bars closed by 12 pm. Staff at reception were very friendly and helpful. Rooftop bar, pool bar and restaurant staff were friendly, but found a few of the staff in the main bar were unfriendly. I would fully recommend this hotel and are thinking of booking it again for next year.
DDL2Hotel has great facilities and was very clean, though we were disappointed to realise that due to unsafe cliffs, it no longer offered direct access to the beach. Service should really be improved for such an expensive hotel:
1. Reception gave us 2 twin beds even though we specifically made a request at booking for double bed
2. Restaurants got my coffee orders wrong on multiple occasions throughout the stay
3. During the saturday bbq night, the hostess Priscilla made up a poor excuse not to give us a poolside table even though we were one of the earliest guests there. Her excuse was the remaining poolside tables were reserved for 4 families with dogs. We didn't see a single dog during the entire course of 2 hours, and the tables were given away to other couples for reasons unknown. This incident really upset us, and the fact that she had the audacity to make up such an excuse is appalling.
4. Gratuity was charged at 7.5% for every item, which is fine but what left a bad taste in the mouth is the hotel did it without informing customers upfront.
匿匿名ユーザーO espaço exterior era agradável, a zona da piscina era bonita e a agua da piscina era quente.
Em relacao ao quarto, tinha sido limpo antes de chegarmos, no entanto tinha bastante pó ao ponto de fazer alergia. Haviam tabuas de madeira levantadas no chao (estragadas) e o ar condicionado era bastante antigo (todo o quarto era antigo).
Sempre que entrávamos no quarto, cheirava a esgoto e a casa de banho tinha humidade (preto) no poliban.
o restaurante era agradável mas as refeições pouco variadas. Nao davam opçao de trocar acompanhamentos caso nao gostássemos de algo.
O pequeno almoço, pelo contrario, era bastante variado!