「At arrival we were welcomed by Anthony who helped us entering the street of the pedestrian zone and the parking lot. Fortunately there were still parking spaces , there are 10 in total, if available it is free. That’s a plus! What a service. He helped us check in show us around. When our safe has a technical failure he sorted a solution providing a new one. The hotel is in the middle of the centre 2 minutes from La Cigale. Good breakfast with self service nespresso coffee and the best madeleine. What disappointed me was the inappropriate frugality of the amenities. Why one bottle of 500 ml mineral water while we are with 2 persons? How much does this cost? And used Rituals toiletries from previous guests? Seriously in a 4 star hotel. When questioning they came with 2 new mini bottles but in the end give me one new bottle to replace the half used one. Why so stingy? When informing it was because of sustainability and to prevent waste. A good cause but why bothering using mini toiletries at all and not change to use only large bottles of refillables? It feels a bit half-hearted and unable to choose between customer service and thriftiness.」
L'hôtel est idéalement situé pour nous.
Les chambres sont très corrects. La salle d'eau un peu petite.
Le petit déjeuner est excellent: un point négatif cependant, le jus d'Orange et/ou de pomme n'était pas assez froid.
Ça fait plusieurs fois qu'on vient et on reviendra.
The location was a bit inconvenient, the breakfast is very expensive, the cleaning service provided only once a week or for €30.
It’s convenient if you need to go to the airport .
From the train station is not that convenient .
El trato del personal estupendo, la ubicación inmejorable y el desayuno bastante completo y bueno. Destacar que los baños de las habitaciones de la 4ª planta son muy pequeños e incómodos
When i arrived at the hotel reception there was a sweet lady that explained to me everything I needed to know about the amenities and the accommodation. That's a big plus from me.
Very close to F.C. Nantes stadium, if someone is interested.
The room was medium size with almost everything you might need.
The bathroom has all the amenities but the shower room was a bit downsized.
The only big disappointment from my point of view was the lack of air- con ( they have just a fan that doesn't make any difference when it is 36 degrees outside).