I recently stayed at Opera35 for two nights, but unfortunately, the experience was marred by poor service. Upon arrival, I was informed that there were no parking slots available for the first night (the hotel has, in fact, only 5 parking slots in front of it, while the private garage is at around 8 min walking). However, the receptionist did manage to secure a slot for the second night. Unfortunately, when I returned the next evening, I found that the slot was already occupied by another car. The gentleman at the front desk provided excuses but no solution. Additionally, I was not informed that the hotel is located in a ZTL (limited traffic zone) area until I realized it myself. When I asked for information, I was told that I should have paid a fee for the zone, which I found unacceptable (other hotels manage to get an exemption for it for their guests). During the shift change, the new staff member at the front desk suggested that I should have registered and paid for the access by myself, after my insistence, he said he could access to the system with the hotel’s credentials and asked me to make the request (I literally stepped back to the front desk and made the request myself). I did expect a higher level of service from a boutique hotel in a prime location, priced at over 200 euros per night. While the location and breakfast are amazing, and the rooms are satisfactory, the front desk service is subpar. Overall, I would rate the hotel as 0.
Siamo stati in questo hotel 4 giorni in occasione di una nostra vacanza autunnale. Ci siamo trovati benissimo in tutto,sia come camera,personale,pulizia,ristorante,ma soprattutto la posizione dell’hotel era vicino a qualsiasi fermata sia di tram che pullman,ci siamo mossi tranquillamente con i mezzi per visitare la che di Torino. Grazie mille a tutto il personale dell’hotel,ci tornerei tranquillamente se ci saranno altre occasioni! Un grazie e abbraccio dai vostri ospiti baresi
This hotel hold the best position in the centre of town close the the train station and the main shopping street. I have stayed here before, and also at many hotels in Turin over the years. The breakfast was varied and plentiful. The room had good facilities and did have a fridge and kettle. Staff were friendly and spoke good English. Highly recommended. I would definitely stay here again.
The staff was simply great. From the checkin, through the dinner, breakfast, and check-out, we were greeted by very helpful and cheerful staff. The hotel was itself very clean and tidy, the rooms adequately sized with comfortable beds.
We were so fortunate to have chosen this apartment as our base in Turin. We stayed for 7 nights and it was the perfect location, very central to all the main sights, as well as to local supermarkets, bakeries and excellent restaurants. We had a long balcony and overlooked a garden so it was very quiet and private. The road was also very quiet with not much passing traffic. Ariana and Lucia were on hand in reception to assist us and were very courteous and helpful. They also helped with booking tours, airport transfers prior to our arrival. The apartment (Garden Suite) was spacious, beautifully appointed and very clean. The daily maid service was a plus. I cannot fault this as a place to saty when visiting Turin.
Discover a new boutique hotel in the heart of Turin!Hotel Indigo Turin debuts in the centre of the city, situated on Via XX Settembre. We’re bringing new life back to characterful buildings in one of the oldest parts of the region. Evoking true Italian charm from the late 1800s, this repurposed historic gem, with contemporary interiors is located just 50m from the famous Piazza Castello. Explore the sights and sounds our neighbourhood including the world’s oldest Egyptian Museum, the Mole Antonelliana-Turin’s Cinema Museum, a library of Treasures- Biblioteca Reale di Torino & the main shopping promenades of the stylish Via Roma and Via Garibaldi, home to some of Italy’s best local Eateries. Choose from one of our 50 Stylish boutique rooms with all the amenities to help you settle in. Plush bedding, spa-styled rain shower, luxurious toiletries, bathrobe & slippers. All rooms provide free Wi-Fi, a desk with USB charging ports, Espresso Machine, Tea making facilities, a mini bar, satellite, Sky TV, and Chromecast. Whether you are arriving by train or flying, Turin Porta Nuova and Turin Porta Susa train stations are just a 10 mins walk and Turin Sandro Pertini "Caselle" airport is 20 km away. If your bringing car, public underground parking is available nearby the hotel with an extra fee.
FFracassoBon hotel comfortable propre, personnel sympa, sauf ceux du petit dejeuné qui snob un peu et donnent l impression que l on derange,
Personnes de la réception très proffessionel et gentils, merci.
Un peu loin du centre... mais nous avions un vehicule
I stayed at this hotel for a week in June, and the customer service really stands out from the rest. The staff is available and equally positive regardless of the time of day. I was a little unlucky with the AC in my room and had to change rooms initially, but the AC still didn't work there. A girl from the front desk came over several times and stayed until she made sure the problem was solved. On our early morning flight home, the receptionist on occasion helped us with a taxi during the night. He made sure we got coffee and breakfast to take away, even though we only had a few minutes before the taxi arrived. They helped us a lot with great advices for restaurants nearby as well. I highly recommend this hotel.
ゲゲスト真的非常好,物超所值!雖然設施有點舊,但是在意大利也正常,房間裏超級乾淨,位置離火車站很近,走路大概兩分鐘就到了,工作人員態度也很好。下次如果來還住。
Very good. It is very clean and tidy, although the equipment is a little bit old, which is acceptable. It is near the train station. It took us only about 2 min to walk there. The staff are very friendly. I will choose to stay at the same hotel if I go to Turin again in the future.