Tout est bien passé, la chambre est propre et spacieuse par rapport à d’autres hotels.
Bon accueil, bon service, deux parking disponible.
Idéal pour les voyageurs qui viennent de la France, 20min de Torino centre
Siamo stati in questo hotel 4 giorni in occasione di una nostra vacanza autunnale. Ci siamo trovati benissimo in tutto,sia come camera,personale,pulizia,ristorante,ma soprattutto la posizione dell’hotel era vicino a qualsiasi fermata sia di tram che pullman,ci siamo mossi tranquillamente con i mezzi per visitare la che di Torino. Grazie mille a tutto il personale dell’hotel,ci tornerei tranquillamente se ci saranno altre occasioni! Un grazie e abbraccio dai vostri ospiti baresi
This hotel hold the best position in the centre of town close the the train station and the main shopping street. I have stayed here before, and also at many hotels in Turin over the years. The breakfast was varied and plentiful. The room had good facilities and did have a fridge and kettle. Staff were friendly and spoke good English. Highly recommended. I would definitely stay here again.
I recently stayed at Opera35 for two nights, but unfortunately, the experience was marred by poor service. Upon arrival, I was informed that there were no parking slots available for the first night (the hotel has, in fact, only 5 parking slots in front of it, while the private garage is at around 8 min walking). However, the receptionist did manage to secure a slot for the second night. Unfortunately, when I returned the next evening, I found that the slot was already occupied by another car. The gentleman at the front desk provided excuses but no solution. Additionally, I was not informed that the hotel is located in a ZTL (limited traffic zone) area until I realized it myself. When I asked for information, I was told that I should have paid a fee for the zone, which I found unacceptable (other hotels manage to get an exemption for it for their guests). During the shift change, the new staff member at the front desk suggested that I should have registered and paid for the access by myself, after my insistence, he said he could access to the system with the hotel’s credentials and asked me to make the request (I literally stepped back to the front desk and made the request myself). I did expect a higher level of service from a boutique hotel in a prime location, priced at over 200 euros per night. While the location and breakfast are amazing, and the rooms are satisfactory, the front desk service is subpar. Overall, I would rate the hotel as 0.
We were so fortunate to have chosen this apartment as our base in Turin. We stayed for 7 nights and it was the perfect location, very central to all the main sights, as well as to local supermarkets, bakeries and excellent restaurants. We had a long balcony and overlooked a garden so it was very quiet and private. The road was also very quiet with not much passing traffic. Ariana and Lucia were on hand in reception to assist us and were very courteous and helpful. They also helped with booking tours, airport transfers prior to our arrival. The apartment (Garden Suite) was spacious, beautifully appointed and very clean. The daily maid service was a plus. I cannot fault this as a place to saty when visiting Turin.
Our room was amazing. Even though it's a hostel, we got a room far away from students, and they set up a special bed for our 5 year old. (We assumed he'd have to sleep with us.) It's a great place for a family, actually. There's a nice cafe downstairs, and board games. Everyone was super super kind, and remembered us... Roberto at the desk is a star! The room came equipped with a hairdryer, USB ports at the bed, coffee/tea, a safe, and little fridge. We came for Eurovision, and on the night of the Grand Final hundreds of us got locked out of Eurovision village because they had reached capacity. It was very (very) frustrating. That said, we watched it in our room with other fans, so for us this hotel really worked out, as we were even able to save the evening from disaster.
Bravissime le ragazze della reception, gentili, professionali e sempre con il sorriso. Camera ampia e molto pulita. Buona la posizione. Unico appunto che mi impedisce la quinta stella è la ”qualità ” e non certo la quantità della colazione. Bevande arancia e ace simili nel gusto e non proprio buone, dolci norma e a Torino mi aspettavo meglio. Critica da considerarsi costruttiva in un albergo dove tutto è molto ben gestito. Ci torneremo alla prossima occasione
I stayed at this hotel for a week in June, and the customer service really stands out from the rest. The staff is available and equally positive regardless of the time of day. I was a little unlucky with the AC in my room and had to change rooms initially, but the AC still didn't work there. A girl from the front desk came over several times and stayed until she made sure the problem was solved. On our early morning flight home, the receptionist on occasion helped us with a taxi during the night. He made sure we got coffee and breakfast to take away, even though we only had a few minutes before the taxi arrived. They helped us a lot with great advices for restaurants nearby as well. I highly recommend this hotel.
ゲゲスト真的非常好,物超所值!雖然設施有點舊,但是在意大利也正常,房間裏超級乾淨,位置離火車站很近,走路大概兩分鐘就到了,工作人員態度也很好。下次如果來還住。
Very good. It is very clean and tidy, although the equipment is a little bit old, which is acceptable. It is near the train station. It took us only about 2 min to walk there. The staff are very friendly. I will choose to stay at the same hotel if I go to Turin again in the future.