Llegamos al hotel y teníamos reservado con Trip una habitación king y con un sofá cama y cuarto grande .
Y nos dieron una habitación normal con cama king y mi hija tuvo que dormir en el piso
Así que quiero la devolución del dinero porque no fue lo que separamos . En el hotel dijeron que solo ustedes habían puesto una king . Y que ya no tenían nada para ofrecerme .
Nos dieron la habitación221
Cuánto me van a regresar ?
Espero su contestación lo antes posible
Muchas gracias
We stayed here twice. The first time was during the week and the hotel was quiet. Hotel staff were helpful and kind. Only downside was that our WiFi kept disconnecting in the room.
The second time was during the weekend (Saturday night). Our room was surrounded by kids running up and down the corridor, screaming, and making a lot of noise until about 1 a.m. (not the fault of the staff, but there needs to be some regulations towards noise at night) A lot of noise from outside as well as it is right next to the highway.
All in all the stay was fin, but wouldn’t recommend to stay during the weekend unless you don’t mind the noise.