イスタンブールのおすすめ温泉ホテルを探す

Mola İstanbul is an absolute gem! From the moment we stepped in, we were greeted with warmth and hospitality that made our family feel right at home. The atmosphere is inviting, cozy, and perfectly suited for families—whether you’re looking to relax, enjoy a meal, or simply unwind after exploring Istanbul’s bustling streets. What truly stood out was the staff. Polite, attentive, and genuinely eager to help, they went above and beyond to ensure our experience was seamless. From offering thoughtful recommendations to accommodating our needs with a smile, their kindness added so much to our visit. I’m thrilled to have discovered Mola İstanbul—it’s a haven of comfort and joy in this vibrant city. If you’re looking for a place where quality service meets a family-friendly vibe, look no further. We left with full hearts (and stomachs!) and can’t wait to return. Highly recommended! Also thank you very much Ms. Rahma and Nisanur for your patience, guidance and kindness for all time we stay..

早朝にホテルに到着し、チェックインしました。部屋に入るとすぐに、海峡越しに昇る美しい日の出に驚きました。 部屋は広々としていて豪華で、リビングルームとベッドルームの両方から海峡の遮るもののない景色を眺めることができます。イタリアンレストランの牡蠣、ピザ、パスタは予想以上に美味しく、サービスも素晴らしかったです。

Overall, my stay at this hotel was excellent. The location was perfect, the facilities were outstanding, and the hotel offered a very convenient feature: the basement level is directly connected to two shopping malls, which made shopping and dining extremely easy. The rooms, cleanliness, and overall atmosphere met the standards expected from a five-star hotel, and I was very satisfied with most aspects of my stay. However, my main concern was the reception staff. I found their attitude unprofessional and unfriendly. For a five-star hotel, I expected a warmer welcome and more courteous communication. The staff rarely smiled and sometimes spoke in a rough manner. One particular incident was disappointing. I asked a receptionist whether the minibar items were complimentary or chargeable, and I was told in a dismissive way that they were free. However, during checkout, I was informed that the minibar items were not free and I was charged approximately $60. This created an unpleasant ending to an otherwise enjoyable stay. Despite this issue, the hotel itself is very good, but I believe the reception team’s professionalism and communication need improvement to match the quality of the property.

素敵なホテルは離れていますが、地下鉄の駅は過去にとても便利で、ホテルの設備とサービスは良いです