「The hotel has a definite European flavour. The rooms are clean, plain and efficient. If IKEA was building a hotel, I would expect it to look something like this. Amenities are very good including a great weight/exercise room. The only drawback to the entire experience was their buffet breakfast. The food choice was exceptional but unfortunately most of it was cold.」
「The hotel is good.
The staff is very friendly.
Everything is very clean.
Breakfast is good.
Room service is poor.
Don’t clean your room every day.
We was 2 days there and I call because we need change the towels.
They explained to me that I had to take the used ones to the front desk I did it. But there were four of us and they only gave us two towels. We were there two days ago.
So they gave me two pool towels.that's unacceptable.
The jacuzzi water it’s just warm.
Cuban people was there listening music inaceptable for us because we had kids」
「Overcharge for the quality customers receive. Not much at breakfast to eat. Pool water is hot. The rooms are catfish / the photos don’t match the reality. There’s nats & roaches. Fridge doesn’t stay cool enough. And there’s mold」
AAndreI always wonder why a hotel thinks that close to elevator and directly under the AC unit is considered as „quiet room“ as requested?!
Other than that it’s a typical suites hotel with basic breakfast, fitness room and laundry. Did not use the pool.
Perfectly located in walking distance to the UTC mall.
DDr. KirkTo say we loved our vacation here is an understatement. The hotel lobby representatives were so friendly, warm, and knowledgeable. I had to call before arriving and I’ve never received such a warm welcome. I’m sorry I can’t remember their names because they know how to treat customers well! We loved our room—clean & the perfect size. AC worked well, bed was comfy, and clean. The pictures are from when we were departing. I wish I had taken before pictures. The walk to beach is very short and convenient. The restaurants nearby were excellent! The beach is so unbelievably pretty. The new pool (they have 2) was so gorgeous and was created by a famous pool architect/designer. The young man attending to the pool was friendly and helpful. We will be back because I have found my dream vacation place!
ゲゲストThe resort was beautiful. We loved the fact that we could walk to the beach, was perfect. Updated suite. Will definitely be returning to Captiva beach resort. The only thing we didn't love was the slither of beach that was available to us.
HHailey AnnunziataAfter staying at hotels around the same price for a few days that were dirty and roach infested, surestay was a breath of fresh air! The Sarasota location on north tamiami is extremely clean and well kept. Sandra at the front desk was extremely helpful and so nice! For the low price this hotel is a hidden gem!
ゲゲストVery nice stay,check in and out though a machine,it’s easy and smooth. Need to put $100 deposit but after a staff check up it will refund to you. Breakfast is okay.