「Останавливался в этом отеле в разных номерах. В номере люкс очень холодно, ковролин уже с запахом. Номер самой высокой категории бизнес - все отлично. Долгая регистрация на ресепшен, прям ну очень долгая. А так в целом отель неплохой.」
ゲゲストEasy 10/10. Perfect location, impeccably maintained property — worth a visit on its own. Outstanding room quality, attention to detail, professionalism, and genuine friendliness. Spot on.
A small story: I handed in my shoes for shining on the evening of our arrival, as I needed them for a ballet performance at the Mariinsky Theater the next day. Somehow, the hotel misplaced the shoes, and I had to leave for the performance in my sneakers. Natalia from the concierge desk tracked them down, drove to the theater, texted me the moment the first intermission started, and was waiting outside with my polished shoes and a shoehorn — then even returned my sneakers to the room. Truly impressive and completely unexpected! It almost makes you forget the minibar price list (though I still enjoyed the $15 pack of gummy bears). Tipp: try the insta breakfast in the room - another 10/10!
ゲゲストExcellent stay. Staff extremely professional eg Geogi and Anastasia at Reception. The Doorman who helped us with our bags this morning - a big thank you. All staff were extremely good and organised - eg Breakfast Staff, cleaning staff and reception. A big thank you to all. Location was good.
AAna_leela_gameRating: 7/10. Top location, but mind the shared facilities!Pros: Unbeatable location just 3 minutes from Moskovsky Railway Station and the Galeria mall. The loft-style design looks great, it’s clean, and the Wi-Fi is fast. The contactless self-check-in via electronic keycodes works seamlessly. There is a cozy shared kitchen area equipped with a fridge, microwave, kettle, tableware, and complimentary tea/coffee.Cons: There are only 2 toilets and 1 shower for 7–8 rooms. When the place is fully booked, waiting lines are inevitable, which can be frustrating. Soundproofing is weak due to thin walls. Check-in and check-out times are strict (strictly from 2:00 PM and before 12:00 PM respectively). Since it's fully contactless, early arrival or late departure is hard to arrange, so plan your transit carefully.
AANUBHAV2386We stayed for 3 nights in Saint Petersburg. So 1) location: The hotel is in a quiet locality and is almost unrecognizable. Does not look like a hotel from the outside 2) Staff support: The staff speaks minimal english 3) Service: The hotel does not have breakfast or a restaurant, but there are restaurants and cafes within walking distance (10 minutes), so workable; and the elevator makes quite a noise, but it's workable/safe. 4) Overall experience: Bad - Mediocre: No one helps you out with the luggage, even when they see you are struggling. I am not sure if that is the norm here in Russia. no courtesy, no support/ no extra help for any sort. I guess kindness is chargeable in Russia. Not just this hotel, every hotel we stayed in Russia, I saw no one helping families or even asking for help. Just cold, transactional behavior.
ААлена_82Отличный отель! Шикарный современный ремонт. Номер чистый. До центра города добираться около 40 минут. Метро в 4-х минутах ходьбы. Рядом большое количество магазинов.