"私は介助犬を連れて行きましたが、ホテル側は法律は障害者には適用されずホテル側は適用されないと言って、ひどい扱いを受けました。恥ずべき扱いだ。認定補助犬を連れて留まらせてもらえないなら警察を呼ぶつもりだと彼に伝えなければなりませんでした。"

"Four of us stayed here in 3 rooms, paying €258 per room for 4 nights using a Black Friday deal and my Meliá Rewards 20% discount. Although the hotel had promised me an upgrade in view of my Meliá Rewards gold status, my friends who arrived earlier than me were given better rooms than me. Diego's excellent problem-solving skills resulted in my move to a much better room with a sea view. It was only Diego's second day working at the hotel, but he gave the impression that he had been working there for years with his in-depth local knowledge and friendly efforts to make everyone happy. He was by far the most helpful member of staff in the hotel during our 4-night stay, and he speaks excellent English. The hotel's location is perfect - very close to the bars and restaurants of the city centre and also close to the beach. The refurbished rooms are very comfortable. The built-in bedside tables are far enough apart to accommodate wider beds, which suggests that the hotel intends to replace the beds at some point too. There are plenty of power sockets everywhere, and the safes are large enough for a 16" laptop. The wifi seemed to be capped at around 10Mbps upstream and downstream. The only improvement would be the shower trays, which are almost flat with no lip, allowing water to spill out on to the bathroom floor. It didn't bother me much, as it was more of a problem for housekeeping than for me. We hired e-scooters from Nova Digital, which the hotel allowed us to charge in the baggage room and even to take up to the lifts to our rooms. There was an outage of hot water for several hours during our stay, and I was delighted that the hotel left some complimentary red wine and selection of Spanish meats in my room to apologise. This was presumably in recognition of my gold status, given that my friends didn't receive this. It's inevitable that things go wrong everywhere. What matters is not whether things go wrong, but what a hotel does to put things right. This was a nice gesture. Breakfast was very well coordinated by Yamila, although I would have liked more choice for the price of €12 per head. Tomato juice was lacking, which was surprising in a country where tomatoes form such a prevalent part of the national diet. The hotel gave me 4pm late checkout in view of my gold status, which was very useful as my return flight was later than those of my friends. Melilla is such an interesting, unusual and enjoyable part of Spain. If I return, I look forward to staying at this hotel again."

"それは4つ星の特徴ではなく、設備の整っていない部屋、古い家具、不快なベッドは、動き次第音を発します。ドアが開かず、ぶつかったり、洗濯をしたりすることができないので、入らなければなりません。良い場所に行かなければなりません。"

"スペインの500年の歴史を持つこの飛び地として、それは本当によく建てられています。経済旅行のために、このホテルを予約しました。これは、国内の「ウィーン」のようなバジェットホテルのレベルに相当します。西側諸国では、スリッパと歯ブラシは環境にやさしいものではありません。物資を期待しないでください。午前中にホテルに到着し、12:30にチェックインできることを伝え、バックパックをホテルに置いて外出しました。ホテルの場所はメリリアの中核エリアです。このエリアに住む価値があります。 12:30に戻るとは思っていませんでした。まだロビーで1時間待った。スペイン語は世界で非常に頑固で、スペインと南アメリカの国は英語を話すことができる割合が高くなく、ヨーロッパの他の小さな言語の国よりも悪いので、コミュニケーションは便利ではありません。翌朝8時に飛行機が到着し、6時にチェックアウトした後、タクシーに乗れませんでした。グーグルマップのガイドに従って空港まで歩いて行きました。最後のセクションはトンネルの近道のために修正されていないことがわかりました。空港まで40分、この場所がどれほど小さいかを説明しています。東洋人は見ていませんが、二日間の都市を回る価値があります。マラガやマドリードで飛ぶのはとても便利です。"

"非常に礼儀正しく、気配りのある人"